Business Profile
Sprinkler Systems
Al Sievers Landscape & Sprinkler ServiceFind BBB Accredited Businesses in Sprinkler Systems.
Reviews
3 Customer Reviews
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Review from Linda M M
1 star05/03/2024
The following has been submitted to "Rain Bird Sprinkler Systems"I called Sievers sprinkler service, which advertised as repairing Rain Bird. My sprinkler system is Rain Bird. I was quoted $345 for repair. He came out and talked for a full hour while inspecting every inch of connections--using up the whole hour, not to mention, much of the conversation was about himself.After he ran the system, I asked if he was going to fix it. He said it didn't need fixing and the reason the spot where it was leaking was only wet because "we ran the sprinkler." He had no intention of digging anything. I noted at first how spotlessly clean his pickup was, and wondered if he ever got any soil on him or his truck. After he left, I looked up reviews. "******************************************************************************************************** I really regreted I didn't read these before hiring him.I would suggest to you: (Rain Bird)He removes your logo emblazoned across his truck as he is a con-man, whom I'm sure you would not want to have advertised as working for you. Let me tell you, I am so angry! Added: This guy is a criminal, a liar and plans his deceit. In fact, I don't know why someone hasn't dumped a dumptruck load of manure to block his driveway . . . among other things I've thought. He does this to social security folks, as well. What a *****! No stars. However since I have to leave one, it is one star--extremely tainted.Review from R.C.
1 star05/24/2023
Wish I had read the reviews of this company before hiring them. We were overcharged at least $1000 for installing a new irrigation controller. Found out after the work was done that the new controller was not operating correctly. Then found out that we had been overcharged around $800 for the new part and for other unlisted "parts." We plan to file a complaint with the ****** Landscape ***************** and may also proceed to Small Claims Court if this is not resolved satsifactorily by the company. Also, we have discovered that this company had been sued by the *************** several years ago for overcharging seniors, and that there are numerous other consumers who have had similar experiences with this company. This company should not be in business. Beware!
Al Sievers Landscape & Sprinkler Service Response
06/06/2023
I informed ******************************* our coming out charges and the part cost of a new Rain Bird controller over the phone before going to his property. He called me out because he needed a new controller. Before installing ************ Bird controller he signed and dated accepting the part cost. I tested the Rain Bird controller after installation with ******************************** It tested all okay and worked perfectly. He paid me and I left.
He never notified me it was not working.
I always inform my customers of my charges before any work is performed. They can accept or decline. ******************************* accepted.
Addressing the other issue he raised about the *************** suing my company. A trial ended with a Jury rendering a Not Guilty Verdict. I was completely EXONERATED of any wrong doing. ******************************* was being disingenuous by stating part of what happened and leaving out the conclusion.
Thank you,
Al SieversAl Sievers Landscape & Sprinkler Service Response
06/06/2023
Better Business Bureau
I informed ******************************* our coming out charges and the part cost of a new Rain Bird controller over the phone before going to his property. He called me out because he needed a new controller. Before installing ************ Bird controller he signed and dated accepting the part cost. I tested the Rain Bird controller after installation with ******************************** It tested all okay and worked perfectly. He paid me and I left.
He never notified me it was not working.
I always inform my customers of my charges before any work is performed. They can accept or decline. ******************************* accepted.
Addressing the other issue he raised about the *************** suing my company. A trial ended with a Jury rendering a Not Guilty Verdict. I was completely EXONERATED of any wrong doing. ******************************* was being disingenuous by stating part of what happened and leaving out the conclusion.
Thank you,
Al SieversCustomer Response
06/06/2023
In his reply to this complaint, Mr. ********************** is avoiding the real issue. He charged me $995 for a part that retails for $175. I have also subsequently discovered that contractors can buy this part for even less than $175. If I had not signed the invoice at the time of installation we would not have had the repair done. By that time Mr. ********************** had already charged me $345 just to show up. So I really had no choice, and I trusted him to tell me the truth about costs. He also charged me an additional $185 for unnamed "parts." He claims I did not notify him that the controller wasn't working properly. This is not true. He returned my previous phone call on May, 24, 2023, and I told him I had confirmed with the controller's tech support line that the controller wasn't working properly. He told me I could pay him (again) to come out and look at it. I declined for obvious reasons. Subsequently, another contractor has come out and fixed the problem (incorrect wiring) in less than 5 minutes. As for the court case, I could only find information online about the lawsuit being filed. I could find no information about the outcome, so I had no way of reporting it. Numerous negative reviews on **** and Yelp show that Mr. ********************** has a pattern of overcharging customers. Many people have published their negative experiences with this company over a period of several years. Anyone, can access these reviews to see the truth.Review from Colin L
1 star04/19/2022
He is a scam artist, I am not sure how his business has not been shut down.
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