Reviews
3 Customer Reviews
Review from Renee S
1 star01/06/2025
************ that pressures people into buying with them. Saw them at a festival and signed up for their sales pitch. The salesman wouldnt give us time to decide and pressured us into signing up. We had a freezer already so didnt want to purchase theirs. They claimed we could then pick items from their prize book instead. We said we didnt really need any of those items but the salesman forced us to choose and it was not clearly explained we would be paying an insane price for those vs their freezer. Over $4,000 on those items once you pay their 20% interest rate for crappy items we couldve gotten for less than $200. Food was ok but not listing costs of items, claiming their premium package would allow for discounts in the future but costs just continued to be higher even ordering less, and forcing us to take items we didnt want under the guise of calling them prizes is shady. Dont force people into purchases outside of food if they dont want it and it wouldnt seem so shady. Glad we spent close to $6,000 for one shipment of food. Stay away from this company.
Passanante's Home Food Service Response
01/15/2025
Thank you for taking the time to share your feedback and for speaking with our Executive Vice President. We value every opportunity to connect with our customers and understand their perspectives.We are truly disappointed that we werent able to reconcile or address your concerns to your satisfaction. Our goal is always to make things right, and we regret not having the chance to do so in this instance.Should you ever reconsider or wish to discuss this further, were here and committed to providing the best experience possible. Thank you again for sharing your thoughts.Review from tara S
1 star10/31/2024
Terrible company. Food is over priced and they sell you a freezer you do not need. I was sold 6 months worth of food. Well that was a joke. The amount that came won't last 3 months let alone 6 months.Review from Eryn A
5 stars12/07/2023
I was unable to update a previous review of Passanante’s Home Food Service, reviewing due to a choice of lenders that ended up being not easy to work with, as promised by the sales person that visited our home. Beth, at Passanante’s, called in a very timely manner and resolved the issue in a very fair and just way. Not only contacting Home Acceptance Corp in order to assure that the issue was corrected, but also ensuring that going forward things were handled in a much more satisfactory method. I will continue to do my research and refuse to do business with Home Acceptance Corp on future endeavors, however, Passanante’s has proven to be a top notch company with their customer service! The food is awesome and having the ability to have farm to table, which is important to us, is amazing! We look forward to a long relationship with this company, as long as we can get farm to table! The experience with the food company is amazing, the financing not so much, but we are looking forward to the rectification moving forward!
Customer Review Rating
Average of 3 Customer Reviews
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