Reviews

This review is for the move from Pittsburgh to ************ in mid July. I was quoted a price similar to what Mayflower or United would charge for a single bedroom move. Since I wanted to support a local business I went ahead with Miraclemovers. I confirmed the move well in advance and no one got in touch with me till one day prior when I was hurriedly asked to sign on the contract and the insurance waiver which I did as I had no options left. On the day of the move, the crew did not arrive till 1pm when the scheduled pick up was at 9am. When I repeatedly called the office, they told me they were picking the right size of truck and boxes for my move! I had no issues with the packing and loading but the delivery on next day was again delayed by 3.5 hours claiming traffic to be the issue. When my delivery was unpacked I was horrified to see so much of my furniture damaged, tables missing legs, lamps and crockery broken to pieces and several items missing! When I notified the crew they promised to check the truck for those missing items and then drove away. When I repeatedly called the crew and the office, no one bothered to answer. Finally ****** from the office called to take my payment and reassured me that 'I would be taken care of'. He not only charged me the whole amount, including the tip but also $200 extra as a CCfee and $500 on top of the estimate!!!. When I saw my credit card bill, I couldn't believe what had happened. There was no answer to the number of phone calls and emails that I sent to this business explaining my situation and providing pictures of the damaged items. I had to dispute the extra charges through my credit card company. To this day there is no answer to my emails or phone calls. This company is highly unprofessional and unethical. I would NEVER HIRE them ever unless you want to pay a high amount for late delivery of your damaged items! BE CAREFUL.

After all my son's movers tried to cancel our move with only days notice Miracle Movers really saved the day!! They took the job with only days notice and with no deposit. *********, and ****** made our moving experience almost fun. As fun as moving can be lol!! They were colorful, friendly, fast, and professional. Some of the hardest working men I've ever seen. After moving everything out of our house they had to carry everything up six flights of stairs to our new place. Never a complaint and they did it lightning fast. I can't recommend these guys enough. Truly "miracle movers!"

********************* is unprofessional and rude. He confirmed a move and never sent a crew. When called he was unapologetic and told me if I had a problem with him trying to help me out I could find someone else and hung up in me.

DO NOT HIRE THEM. For any reason. I'm going to keep this short and simple:1. They screwed up our booking, we called to confirm a few days before and turns out they never actually scheduled it. They did fix this, they admitted the mistake was on their end.2. So we are scheduled a bit later than planned. They show up with the wrong size crew, small truck. We call the office, as we call hey casually get back in the truck and leave. 3. ********** is like oh yeah we will send a large truck and larger crew.4. They never show up, never answer the phone again. They ditched us with a fully packed house that was already sold and less than 2 days before the house no longer belonged to us. Do not give them a minute of your time.