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          Online Retailer

          IBSpot.com

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Retailer.

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          17 Customer Reviews

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          • Gee F

            12/31/2024

            Zero stars!!! This website is using my businesses products, name and images on their site fraudulently. I do not have any authorized resellers of my products. I make natural skincare and sell and ship from my website or local markets. Please do not get scammed by these people. If you’re not buying from my website, phatbathandbody.com, my official social media pages or Amazon don’t buy it! The prices are extremely overpriced and you’re more than likely not going to get it at all. Please protect yourself from these horrible vultures preying on small businesses and consumers.

            IBSpot.com Response

            01/24/2025

            Dear ***,Thank you for bringing this matter to our attention. We sincerely apologize if your products were mistakenly listed on our site. Please know that we take this matter very seriously and are committed to resolving it *********** assist us in removing the content as quickly as possible, could you kindly share the link to the product(s) you are referring to? This will help us locate the listing and take immediate action.While we strive to ensure accuracy in our listings, we acknowledge that errors can occur. We want to assure you that we are not scammers, and our intention is never to misrepresent or harm any business. We are dedicated to doing our best to address and correct any mistakes swiftly.We truly appreciate your patience and cooperation as we work to make things ********** regards,IBSpot

          • Flo S

            12/06/2024

            Never rec the product ordered On Nov 7. Never rec a response to email or tel msg. Just more bull s*** for ripping off the consumer

            IBSpot.com Response

            01/24/2025

            Dear ********,Thank you for reaching out to us and sharing your concerns. I genuinely understand how disappointing it can be when things dont go as expected, and I want to ensure we address this matter clearly.On December 9, we sent you an email updating you about the status of your order and acknowledging its delay. On the same day, we received your request for a refund, which we processed immediately. Refunds typically take 3-5 business days to reflect in your account, depending on your bank. For your convenience, we also sent proof of the refund today for your ************ not sure how this situation led to the impression that we havent responded, as weve been actively working to address your concerns and meet your requests as quickly as possible. That said, I value your feedback, and if theres any additional detail youd like us to clarify or support you with, please let us knowwere here to assist.We deeply appreciate your patience and understanding as weve worked to resolve this for ******** regards,IBSpot

          • Kavita P

            12/04/2024

            This site is illegally using our website and our products on their website. I was shocked to see our products on some unknown website. This is a scam so please be aware. Our products are only available on our website www.Kavitalife.com and Amazon ( USA). Please be aware not to order our Kavitalife Skincare products from this site. Much regards Kavita P***** CEO / founder

            IBSpot.com Response

            01/24/2025

            Dear Kavita,Thank you for reaching out and bringing this to our attention. First and foremost, we sincerely apologize for the confusion caused by this situation. We understand how concerning it must have been to come across your products on our listing without your prior knowledge.Its possible that an error on our part may have led to the unintentional inclusion of your products. To help us address this swiftly, could you kindly share the specific link to the product listing you are referring to? Once we have the details, we will promptly take action to resolve this matter.Please rest assured that while mistakes can occur, we are committed to transparency and integrity. We are certainly not scammers and are doing everything in our power to ensure issues like this are corrected as quickly as possible.Thank you for your understanding and cooperation. We truly appreciate your support as we work to make things ********** regards,IBSpot

          • Chava R

            10/02/2024

            Complete scam I have no idea how this company is still doing business dont waist your time or money good luck even receiving your order or getting a refund if you dont get your order

            IBSpot.com Response

            01/24/2025

            Dear *****,Thank you for reaching out and sharing your concerns. We sincerely apologize for not addressing your message sooner and truly appreciate the opportunity to assist ****** better understand your situation and provide the best possible resolution, we kindly ask if you could share your order ID. Unfortunately, were unable to locate your order using the email or name provided. Once we have this information, well promptly review the status of your order and work toward a solution that meets your expectations.We value your trust and hope to make things right. Thank you for giving us the chance to assist ******** regards,IBSpot

          • Fer G

            09/24/2024

            Is a scam page. They never send the purchase. Already a month has passed. I only lost my money

            IBSpot.com Response

            09/27/2024

            Hi Fer,Im really sorry to hear about your experience and the delay with your order. This is not the service we aim to provide. Weve sent you an email to address your concerns and investigate the situation further. Please feel free to respond, and well work to resolve this for you.Thank you for your ************* regards,

          • Jacque O

            09/06/2024

            ************. Sent me a dirty used curling iron in a grocery store Plastic bag. Phone number is a recorded line. They never call back. Ordered a hot spot curling iron received a Revive cheap used curling iron. This company is a joke

            IBSpot.com Response

            09/27/2024

            Hi ******,Im really sorry to hear about your experience and the issue with your order. This is not the level of service we aim to provide. Wed like to resolve this for you and clarify what happened. Weve sent you an email, and we encourage you to respond so we can make things right.Thank you for bringing this to our attention, and we appreciate your ************* regards,

          • Charles P

            09/03/2024

            Im thinking this is a scam site. I ordered a fridge door shelf (beko) They sent me an order confirmation and est delivery date of Aug. ***** it is now Sept 3rd.. *** tried emailing with no response and also tried calling during business hours and no answer.. also I looked up their address on ****** maps and the building looks like an empty decrepit warehouse. Also I read into some forums and it sounds like a lot of people are in the same place Im in.. Please shut theses guys down and save some people the headache of this

            IBSpot.com Response

            09/16/2024

            Hi *******,We sincerely apologize for the frustration and inconvenience youve experienced with your recent order. We understand how concerning it must be to face delays and difficulties in communication.Since September, weve made several changes to improve our operations and customer service. We are actively working to resolve these issues and are reaching out to you via email to address your specific situation. Please check your inbox for our message and feel free to respond with any additional concerns or questions.Thank you for your patience and understanding as we work to make things right.Best regards,

          • Charlotte M

            07/23/2024

            I am really upset because I wanted to get a car for my sons birthday. They said they would ship it. It just cost more for the shipping because I live in ***** ******. Its a small island in ****** that its expensive to get things shipped. but they said if I paid extra shipping, they would get here. It was supposed to be here on 22 July. It hasnt even been shipped yet. I am so sad because that was my sons gift. It was a red riding car and it was going to be the perfect gift. I am really upset if they had told me sooner I wouldve had another gift for him, but his birthday is on the 24th.

            IBSpot.com Response

            09/16/2024

            Dear *********,Im truly sorry to hear about the delay with your order and the disappointment this has caused, especially given the significance of the gift for your son's birthday. We understand how important timely delivery is for special occasions, and we deeply regret that we did not meet your expectations.Since July, we have made several changes to improve our processes, which is why we are reaching out to you now. We are working hard to resolve this situation and will be sending you an email shortly to discuss the next steps. Please feel free to respond to that email with any further questions or concerns you may have.Again, we apologize for the inconvenience and appreciate your understanding as we work to make things right.Best regards,

          • Maria .

            07/06/2024

            What a disaster! I waited 2 weeks, they sent me the wrong product, they dont answered phone calls, they sent me a return label late, only after 3 or 4 emails complaining. I had to spend my money in printing the label and packaging at the **** store to return it. For a $27 dollar product, I spent $5 returning the wrong one that they sent me and never got the right one. I havent been refunded yet. Are they going to refund me ever?Its been 3 weeks already, have to buy from another company and wait for the product again. Plus the time to go the post office in wait in line to ship the wrong product back to them, which defeats the whole purpose of buying online. Never again. Ibspot if the worse. They just made me spend my time and money on their mistakes and never got anything for it. Live and learn. With this people, never again.

            IBSpot.com Response

            09/11/2024

            Hi *****, We sincerely apologize for the inconvenience youve experienced with IBSpot.com. We regret the delay in responding to your review and for the issues you encountered with your order. Please know that we have made significant improvements to our service and operations since June to better serve our customers.To resolve this matter, we need to locate your order in our system. Unfortunately, we were unable to find your order ID using the email associated with this review. Could you please provide us with your Order ID or the email address you used for the purchase? We will send you an email at the address you used for this review to further assist you.Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue. Please feel free to reach out with your Order ID or email address at your earliest convenience.Best regards,

          • Sylvia D

            06/29/2024

            Never again worst places to do business now I still have to wait 10 days for my money

            IBSpot.com Response

            09/11/2024

            Hi ******,Were really sorry for the inconvenience and the delay in responding to your review. Since June, weve made several changes to improve our customer service. We want to make sure any issues youve faced are resolved.Can you please confirm if you have received your refund? We will be sending you an email to follow up on this. If you have any further questions or concerns, feel free to reach out.Thank you for your patience.

          Customer Review Rating

          1/5

          Average of 17 Customer Reviews

          Contact Information

          1414 Willow Ave

          Elkins Park, PA 19027-3147

          Visit Website
          Email this Business
          (888) 666-8165

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Years in Business: 19

          Customer Reviews are not used in the calculation of BBB Rating

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