Reviews
1 Customer Reviews
Review from Jodie B
1 star08/25/2023
Went as a group for a Bachelorette party. Was not aware we had to have ID to come in after 10pm. Come on its a arcade. They let us all in though but the ones who had a ID had to walk around with the ones without ID'S. Pretty much act like babysitters. We all was 25 or older. This is ridiculous. What are they afraid is going to happen to them? There is a lady behind the counter who is very rude and takes her job way to serious. She went out of her way to watch us and harass us. They need to fire her. We was followed and harassed the whole time. With also being ID 3 times while in there. Once at the door. Once at the bar so received a wristband stating old enough to drink but still got stopped and got asked for ID again. I understand you need to be ID to drink but come on its a arcade this is ridiculous. I would never recommend this place to anyone since the service *****. Their was a special person who went out of her way to ruin it for us Even threatened to kick us out. A short manly looking dark hair woman.
Round1 Bowling & Amusement Response
08/29/2023
*************, We are very sorry that you had a bad experience in our center. Unfortunately, as a business that has become a destination for adult, night time entertainment (such as yours) we must take alcohol control measures very seriously. This is of course for the safety and security of our guest and staff. These polices are the same in all of our locations, and are listed as conditions for us to operate and be able to provide the services you and your group came to enjoy. That all being said, we will look into your concerns with the service you received. If you could provide us with some additional details regarding the visit that would assist us in this, it would be appreciated. Please contact us either through our website or directly. Thanks.
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