About
Important information
- Advertising Review:
On February 9, 2023, BBB of Western Pennsylvania requested that the business substantiate, modify, or discontinued its advertised claims on the business’s website and social media pages to comply with the BBB Code of Advertising. Below are the outstanding challenges which can be found at https://www.heartlandpets.net/ and each challenge below is referenced by its corresponding BBB Code of Advertising Principle.
-"State and federal licensing"BBB Code of Advertising Principle #1 - Basic Principles of the Code
- "The finest and most extensive dog breed selection"
BBB Code of Advertising Principle #29- Subjective Puffery Claims
- "Comprehensive one and two year warranties on your puppies"
- "If within ten days of purchase a health problem, as covered under warranty, should occur..."BBB Code of Advertising Principle # 20 - Warranties or Guarantees
"Or Apply for One of our Approved Financing Options Below"
BBB Code of Advertising Principle #16 - Credit
BBB found that these claims were in violation of the BBB Code of Advertising. As of March 13, 2023, the business has failed to modify these claims.
About This Business
Business Details
- BBB File Opened:
- 3/13/2001
- Business Management:
- Ms. Wendi Klein, Store Manager
Additional Contact Information
- Principal Contacts
- Mr. Richard Winslow, Owner
- Customer Contacts
- Mr. Richard Winslow, Owner
Additional Information
- Referral Assistance
- Department of Agriculture (PA)
2301 North Cameron Street
Harrisburg PA 17110
Phone Number: (717) 787-4737
http://www.agriculture.state.pa.us
aginfo@state.pa.us - Business Categories
- Pet Store
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