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Business Profile

Tree Service

Mason Tree Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Service.

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2 Customer Reviews

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  • Review from karen k

    5 stars

    04/28/2023

    *** did a great job of removing 4 large pine trees from my backyard. He also pruned my front maple tree. I was very pleased with his price and the work he did. I would highly recommend his services.*********************
  • Review from Jane S.

    1 star

    04/01/2022

    Don ********************** was hired to remove a tree from our property and instead sold the wood to our neighbors without our permission. He denies selling them the wood and claims that because he removed it from our property by placing the large slabs of trunk about an inch off our property onto our neighbors that he did what he was hired to do. However, prior to this final claim by him we spoke to him two times and he adamantly assured and apologized to us and promised he would remove the wood himself. He was seen on our camera three separate days (when he told us he was not able to come due to weather and other circumstances) walking and driving past our house. On the third day the neighbors decided to move the wood and were told by us to not move it because Don ********************** was going to take it because again we did not give him permission to give it to them. The neighbors informed us and the police, who had become involved at this point, that they paid for it so it was theirs. Don ********************** still via phone told me with the police listening that he would come shortly to remove it. Well he did come, but to only demand payment and the wood is now sitting in front of our neighbors house and he denies any wrong doing. This is the most egregious abuse of customer faith that I have ever experienced when working with a contractor. He is dishonest and deceitful. He demanded full payment despite him not having to complete the full service of removing and disposing of the wood from our property.

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