Reviews

Buyer beware. Wayne County Ford. Bought used vehicle a year ago from this dealer. Was shown “a Carfax”, no concerning issues. Ran Carfax recently for potential trade. Report shows structural damage, and theft recovery vehicle.report shows vehicle was bought at auction with a structural damage notice. Dates of damage and theft were long enough ago that there would be zero reason for them not to be on a Carfax. And all issues occurred prior to my purchase of the vehicle.No branding on title to indicate the theft. Structural damage or theft was not disclosed at time of sale. Carfax that I was shown was not given to me for my records at the time of sale. Lender stated they would have never approved transaction if they had known the issues. Checking with other dealers, they will not touch the vehicle even as a crazy low trade value. Experienced car buyer of both new and used vehicles, not a desperate buyer. I would never have bought the vehicle had I known the true history. I had no reason to doubt the Carfax I was shown at the time because I have had good experiences with them in the past (or so I think), as they are a fairly reputable dealer in this area.Dealer sold vehicle at used car retail price in good condition that clearly has low value for to reported issues that were not disclosed. Value is so low that even with gap insurance it would not be covered if it were to be a total loss or high dollar repair claim. Dealer is willing to take the vehicle on trade at a very low price as a resolution, of course given the history of the vehicle. Do not trust the dealer Carfax, or anything they tell you about a used vehicle. I do not recommend.

This dealership is awful. The most dishonest group of people Ive ever dealt with. The engine and head gasket went three months after purchasing the vehicle and not only did they offer no help in rectifying the situation, but were very rude and unprofessional. I would give zero stars if I could.

Literally the most dishonest car dealer I’ve encountered in my life. (I’m 52 and have purchased at least 10 cars from dealers.) Unlike other dealers they won’t post prices on the internet, not to mention on the car itself. Even after expressing interest in a car, it’s impossible to get a printout for the car and anything even remotely like an actual price. It was surreal! And I feel sad for any customers hoodwinked by the false friendly smiles, who may believe that their own natural human decency is shared by these slithering snakes for salesmen. Good luck getting any type of firm financing offer - it’s obviously an independent profit center. Try getting a trade-in value for your car and being told it affects your financing rate? Typing of the paperwork is another profit center. Get this-you won’t even know what warranty comes on a Certified car, another opportunity to gauge their customers. Try just saying, “hey, cut it out” take your dealer markup but give me a price, it’s not gonna happen. Absolutely the worst!