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          Business Profile

          Gas Station

          Butler's, C J Garage & Service Inc

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Gas Station.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            04/29/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Two weeks ago I got a flat tire. Prior to my flat tire my truck had been running smoothly with no problems whatsoever. Once I put the spare tire on, I drove my car immediately to the shop to get a new tire. I was told that my tires were worn down and would need to be replaced in the near future. So instead of getting a brand new tire on my back wheel, I was given "two used tires" on the back. As soon as I left the shop with my truck, the truck was not running smoothly and was bumpy for the last two weeks. I finally looked at my back tires and the one tire on the back left was note balanced, was uneven, wobbly and had tears in it exposing wires. I believe that I was scammed and they stole my good tire and gave me this crappy one.

            Business response

            05/18/2022

              In response to ***** ******** complaint  that my shop scammed him out of a good tire is not what my shop does.  He came to us on a  Saturday morning flat tire that was not repairable. He only wanted us to get his vehicle drivable so he could get back to his home ins another town. His other tires were down to a 4/323 tread which had the wear bars showing. I called one of the only tire shop in town that was open and got two decent used tires  that had 6/32 tread on them to get *** ****** on the road again. We put two tires on because his vehicle was 4 wheel drive and it is not recommended putting different tires on the dame axle. I don't know why *** ****** drove his truck for 2  weeks if he had a bumpy ride. If he would have let me know, I would have given him his money back. 

                                                               Pat B*****  (president)

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          BBB Rating & Accreditation

          A+

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          Contact Information

          420 Southmont Blvd

          Johnstown, PA 15905-2819

          (814) 255-1649

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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