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          Business Profile

          Patio Enclosures

          Penn Patio Sunrooms

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Patio Enclosures.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/05/2023

            Complaint Type:
            Product Issues
            Status:
            BBB unable to locate business
            My mother hired this individual ************************* for the completion of a patio room. He took the money and ran. He is claiming he is sick and dying and I found out that there are more people he scammed. His subcontractors are trying to work with us, but this owner has failed to pay them, and we refuse to pay any more money as well. This man needs to be sued. There are talks of this man dying, and he since closed his business. No money has been refunded in 6 months.

          • Initial Complaint

            09/29/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I feel like I was pressured into purchasing from this business owned by Michael Z**********. He came to my house for an estimate and when I asked if I could think it over, he told me no that he couldn't come back again and he led me to believe that he would include my whole porch to be remodeled. I signed this contract in September of 2021 and never got the porch enclose until March of 2022 and I had given him more than half of the $9500 that he charged me. When the time came to install the porch enclosure he asked if he could burn the old wood from the porch in my back yard and I refused as it was stated on the contract that it would be hauled away. Then when I asked if he was going to fix the bottom of the porch, he wanted another $2000 and I refused and had to hire someone else to finish it. Then after the porch enclosure was installed, I found holes in the bottom of one of the screens and said I wanted it replaced, and to this day it has not been replaced. He also sent a man to my house at night in the dark to pick up materials that were left in my back yard. Dealing with this man was a total nightmare and I wouldn't recommend him to anyone. He tries to play on his illnesses for sympathy to get your business so be warned not to fall for it as I did in the beginning. I want my screen replaced and I want the warranty that is supposed to be on this porch enclosure.

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          BBB Rating & Accreditation

          B-

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 24

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          Kingston, PA 18704-5147

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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