Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Property Management

GSP Management Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

11 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from George L

    1 star

    12/10/2024

    C and b estates lot manager is a bully and micromanages...rules apparently only apply to people she dont like...****** ***** dont know what shes doin...got pics of the trailer park and trash all over and in peoples yard but she was on me about stuff tht wasnt even trash... bus barn full of trash also and my kid cznt even use it to sit in to wait for school bus... its ridiculous and I took pics of all of it!!!

    GSP Management Co Response

    12/19/2024

    Thank you for voicing your concerns. We dont have any record of a ****** Lihen residing in the community. For further assistance, please provide your lot number. Thank you.
  • Review from Gordon O

    1 star

    11/19/2024

    Anyone have a contact number for these people as my park manager doesnt seem to be doing much for my water meter problem. Says the company want to wait another month to see what the reading is. This has been the issue since April. *******************

    GSP Management Co Response

    12/19/2024

    Thank you for emailing us your concern. We reached out to the property manager and understand that your meter was replaced at the beginning of December. This should resolve any issues you were having with the meter. However, we do need to wait a month for updated meter reads to confirm. If you do need additional assistance, please contact your property manager so that he can further assist you.
  • Review from David D

    1 star

    10/31/2024

    I would advise anybody and everybody to not move to anywhere that is managed by these people!! They will do nothing but take your money and blame you for their mis faults or lack of enforcing the rules!! They even went so far as to get an attorney to disparage and discredit myself in writing like I was in the wrong for asking them to enforce the rules!! I literally have had a washing machine in my neighbors driveway for months now!! STAY AWAY FROM THIS COMPANY AND ANY PROPERTY/S THEY MANAGE!!

    GSP Management Co Response

    12/19/2024

    Thank you for voicing your concerns. Our property management team conducts periodic inspections of the community. Our goal is a safe and attractive community. When tenants dont comply with the rules and regulations, it impacts the entire community.While, for privacy purposes, we cant discuss the status of violations of other tenants, violation notices are issued to each and every tenant where violations are observed. If violations are not resolved upon the initial notice, we are required to follow a process that involves specific notification time and a court hearing with the district magistrate. This can be a lengthy process.We encourage all tenants to abide by the community rules and regulations and resolve any violations promptly and within the required time period.
  • Review from Krista O

    1 star

    07/24/2024

    ******************; *************; Very poor management; while residents are forced to keep up the maintenance of their individual properties (which I understand), there are 25+ vacant lots that no one is maintaining; it's extremely frustrating; we run out of water at least once a month; and lets not mention the over population of stray cats that continue to cause damage to many residents homes; please urge residents NOT TO feed them and they will vacate. Many residents just want the truth on what the end result is going to be.

    GSP Management Co Response

    07/26/2024

    ********** is a professionally-managed manufactured home community. We would like to respond to each point raised in this review.We currently have 25 vacant lots in the community. These lots are mowed, and debris is cleaned, twice a month. We have issued three boil water advisories over the past 7 months. Each advisory resulted from a loss of electric power by our electricity provider, MetEd. In two of these three situations, we brought bottled water into the community to assist our tenants. The third situation occurred overnight and was cleared by the following morning. It is our understanding that these power outages are the result of the warehouse development in the area and MetEd working to service these new facilities.We warn our tenants through letters and monthly newsletters that they should not feed stray cats. The **** is full and does not take cats. The township does not have an animal control officer or contract for trapping and relocating cats. These contracts have generally not been renewed since the ***** pandemic. We have, nevertheless, noticed that the overpopulation has been reduced during the past year.
  • Review from Jackie H

    1 star

    06/11/2024

    Worst management company ever. Their customer service is awful as well as being consistent and compliant on policies and procedures.

    GSP Management Co Response

    06/12/2024

    ******, Were sorry to hear that you have had a bad experience with our company. Please contact us at ********************************** with more information so we can respond to your concerns. Please include your community name and lot number when emailing. We value your feedback and hope we can better your experience. Thank you!
  • Review from Emilie G

    1 star

    10/06/2023

    NIGHTMARE!! I have lived in one of the parks owned by GSP Management Company for 23 years and the only thing that they care about is MONEY!! When this park was privately owned, it was well maintained and Rules and regulations were enforced. Now, it is anything goes. This park, once beautiful, is being run into the ground. The lot rent was formerly raised in line with inflation. Now, the rent goes up at an alarming rate, while the services have diminished, almost to the point of non-existent. At 76 and having too much of myself (physically, emotionally, and financially) invested where I am, moving is not even an option. I am held prisoner here due to the avarice of a group of very unscrupulous people. I hope you never find yourself moving in, unaware, to a park owned by this despicable company. FYI The lot rent does not continue to rise at such an alarming rate due to inflation. It is to help cover the millions of dollars that this company has been sued for, largely due to negligence.
  • Review from Susan S

    1 star

    10/02/2023

    I have owned 2 different mobile homes in Breezy Acres park. When my son first moved in, all charges were included in the lot rent. Every year they add on different charges. I had to pay to remove a giant tree in our yard that was rotting and leaning on the roof. Why is not that the property owners responsibility? Charges were added for water, sewer, and most recently trash pick up. I recently tried to contact them about the charge because trash pick up has always been included in Falls Township taxes, which is where this park is. I have tried multiple times to get answers regarding this charge and a recent charge of $470 sewer charge. I continue to pay the lot rent and water charge, but am not paying the sewer and trash until someone contacts me. I explained this in multiple emails, but the manager is rude and never returns calls. She charged me a $75 late charge because she did not apply what I paid to the lot rent. I have done the same thing this month. I even tried to speak with someone at GSP management, and they did not return my call either. I have gone to the State representative about this and next step is a lawyer. I am a senior citizen and these people are just taking advantage of all residents. I can't even give them 1 star because they are the worst, but I can't leave my review without giving a star rating.

    GSP Management Co Response

    10/04/2023

    We appreciate you voicing your concerns. I apologize that you have not yet received a response to your questions. A member of our property management team will be reaching out to you today to review your account and answer your questions. We value our tenants, and it is our goal to provide exceptional customer service. Thank you.
  • Review from Dennis K

    1 star

    05/25/2023

    A few years ago the owner of this park sold it to GSP. Since then, the rent goes up every year but with no increase in services. We have to pay water and now sewer! My wife and I are retired and on fixed income, yet that does not stop these people from asking for more and more money. I have twice asked that they replace the speed bump near our home that the snow plow took out a few years back. Vehicles ignore the 15 mph speed limit in the park and race up and down the street, including at 4 AM. Replacing the speed bump may slow them down. The neighbor across the street has a trashy back yard and broken window that never seems to get fixed. Apparently rules are not enforced. Wished I could sell my house and move out but I would never encourage anyone else to live here.
  • Review from amy c

    1 star

    04/13/2023

    6 years dealing with GSP Management and completely disappointed. Our property rent continues to be raised and now billing us for sewer additionally even though it indicates included in monthly property rent. Owner of GSP is also the property owner of Colonial Heritage mobile park, Pa. GSP also owns ABC a manufactured housing building company. Past 3 years while building we've had sewage flowing into yards. 90 hours of total park water shutoffs throughout 2022 without any notification. Poorly neglected property. Streets and yards are flooded because there's lack of rainwater management. Tree branches damaging homes. My home insurance had to replace my shed after a large branch fell from a 100 ft oak tree. Another broken limb is about to fall on my roof and my emails are being ignored. 2021 a tree service killed 100 living oak trees to build their ABC homes. As well these ABC homes are graded a higher elevation flooding our streets and saturating yards. We all pay the same monthly property rent but GSP Management does not tend to their obligations equally amongst its residents.
  • Review from David W

    1 star

    02/24/2023

    My family and I moved into a community they are responsible for about 3 years ago. For over 2 years there has not been a manager available to talk with or handle complaints. I received a notice and am trying to reach someone, anyone at this point to no avail. I spoke with the collections dept (the only office that answers the phone) and was screamed at. The lady was hostile and vulgar. I pay a lot of money to them and am treated like trash. Cedar manor has fallen apart and no one cares.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.