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          Business Profile

          General Contractor

          L.J.Leone

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in General Contractor.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            04/03/2022

            Complaint Type:
            Order Issues
            Status:
            Answered
            This relates to the property address *********************, Haverford, PA,  *****.- On April 16 2021, Lou L****** provided me a written estimate for work to remodel the master bathroom.- On April 30 2021 I sent a check from my bank for $5000 as a deposit for the project - The project never got scheduled to start and then on October 26 2021 I informed Lou that I was going to be selling the house so did not want to proceed with the project.- over the next few months I have tried to get my deposit back but have not been able to. Mr L******* said he had spend the deposit to purchase a vanity, tile and fixtures and that the manufacturers would not acccept those as returns.- no written contract was ever signed, and I have never received any actual goods or services. Nothing was ever delivered to the house and no work was ever done.- I would like my $5000 deposit returning.

            Business response

            04/19/2022

            4-13-22

            Dear Customer Representative, 

            Sometime after 4-16-21 **** ****** agreed to hire us to remodel his bathroom for $20,875.  I asked him for a $5000. deposit so I could order material for the project as **** chose the tile, cabinet + plumbing fixtures I ordered them immediately because product is taking long to come in and I wanted to have everything in my possession before we started as a "RESPONSIBLE" contractor should do.

            I did this & have the product. So is not returnable & I have told him so repeatedly!!!

            I called him around August some time to get ready to start & he said he wanted to wait until his kids went back to school.  Then the next I heard he was moving & wanted his money back.  

            That is not how it work.  I did what I always have done, buy the materials needed to do the job before I start.  I don't need anyone badmouthing me because they want to renege on a commitment that I responsibly planned for.  

            This man should absorb the consequences of not honoring our deal. I had nothing to do with him deciding to sell his house.  

            I have told him I would give him the materials I purchased.  

            Thank

            Lou L. 

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          BBB Rating & Accreditation

          A+

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          Contact Information

          9 Woolman Dr

          Newtown Sq, PA 19073-2317

          Get Directions
          (610) 359-9135

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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