Reviews

Century Support Services and Century *********** are both doing fantastic work to help folks get out of debt! I am humbled to be part of this program and it has given me relief and new tools to be successful in the future! Its one thing to take care of the debt, but its another to do the work that you need to personally to find why you were spending in that manner! And find the trigger points and to work on those!The program is very successful and in 11 months they have settled 40% of my debt! However, I have been contributing large amounts to make this happen! This is one thing that you must realize whatever you are giving them monthly, it has to accumulate enough for them to be able to make contracts with your creditors!My only recommendation would be that when Customers reach resolutions of their accounts, that have been settled through the Century Legal support, that the system would prompt information to be sent to the customer to remind them of the possibility a 1099C form and having to pay taxes on the forgiven amount!This is mentioned in the very beginning of the program, but since theres so much information, that you get in the very beginning, it would be nice to have a reminder to give you the assurance that youre still on track and you dont have that many surprises around the corner!Information such as the possibility of having to pay taxes on your forgiven amount and a 1099C form being sent to you before the tax season. Information that lets you know that once your debt is forgiven its forgiven, even though the creditors may be able to call you after its completely settled with that debt. Its just that the creditors can call you only a certain amount of times per day for so long! And lastly, to realize that you may need an accountant to do your taxes for the upcoming years that you are in the program.Its a fantastic program and customer service is tops! Thank you for all you folks do! I appreciate you ALL! God Bless!

Thank you so much for your thoughtful feedback and kind words! We're thrilled to hear that Century Support Services and Century *********** have been able to provide you with the relief and tools needed to manage your debt and set you on a successful path moving forward.Your suggestions about the 1099-C form and the potential tax implications is incredibly valuable. We'll certainly take that into consideration to help ensure our clients are as informed and prepared as possible throughout the process. We understand that navigating these details can be overwhelming, and we aim to make the experience as smooth and transparent as possible. You may not have additional tax obligations on the forgiven debt (i.e. insolvency); however, that is certainly something to review with a tax professional who can guide you through your specific obligations. Its great to hear that the program is working well for ********** dedication to depositing additional into your program truly makes a difference in expediting success. Were committed to continuing our support, and your feedback helps us to grow and improve.Thank you again for your trust and for being part of the program.

He was very informing and very polite And help me a lot

Thank you so much for your kind words! We're so glad to hear that you had a positive experience and that the team was able to assist you. We strive to be as helpful and polite as possible, and it's great to know that we were able to make a difference for you.

I think you guys are doing very excellent job I love it I am very happy and Thank You Very Much., Keep doing it same way Please

Thank you so much for your kind words! We're thrilled to hear that you're happy with our work. Your feedback means a lot to us, and we'll definitely continue doing our best to keep things going the same way. If there's anything else you need, feel free to reach out anytime!

So far, everything is working very well. Only been with this a few months so time will tell.

Thank you for your feedback! We're glad to hear that everything is going well so far. We completely understand that you're still early in your journey, and we're here to support you every step of the way. Please feel free to reach out if you have any questions or need assistance as things progress. We're excited to continue working together!

?? great service always helpful always respond in a timely manner.

Thank you for your feedback, Mr. ******* We are pleased to hear that we are meeting your service expectations and that you are satisfied with our efforts. We look forward to continuing our successful partnership.

I have had great customer service every time I call . The only thing is everytime I ask how long this process takes I always get a different answer. If it's going to take a year or months please let us know up front. Otherwise thank you for your help in my debt consolidation.

Thank you for giving us feedback regarding your recent experience with our team. Delivering Excellence is one of our core *********** are happy to hear that you agree. Congratulations on achieving your first settlement too! You were just about 2 weeks enrolled into the program when we successfully negotiated with one of your enrolled creditors. That is a fantastic start to your journey.We regret to hear there has been some confusion regarding process timeframes. According to your Debt Settlement Agreement (contract), your full program is estimated at 44 months. We present this contract to you for review, prior to your signature, so you can have the upfront chance (as you mentioned) to review the information. In terms of the structured settlement you are currently in with ***********, your last payment is this month and then that debt will be fully resolved. The funds you deposit monthly will start building in your reserves allowing our negotiation team to begin working with your other enrolled creditors. You are on a successful track! Keep staying the course with your consistent monthly deposits and let us know if you have additional questions.

DO NOT JOIN THIS COMPANY!! I thought I did my research and came across a good company, and WISH I would have looked at BBB. The gentleman I spoke with in the beginning was so helpful & informative & answered all my questions, made me feel great about joining this company. I was very hesitant, and it took me a few days to finally commit. I thought I had covered all of my basis, but you don't know what you don't know unfortunately. Fast forward to 30 months later, I'm in a worse position than I was in, and my credit score is worse. I submitted around $20k of debts & was given about a $400/month payment to Century for 48-month long program. I was relieved and felt confident and comfortable with my decision until about 1 yr in, when all of my debts were being sent to creditors (which I was told would NOT happen, because it was one of my questions and concerns before joining, the *** told me "NO, that will not happen & don't worry because we will be in communication with ALL of these creditors and offering settlements") HAHAHA. I joined in June 2022, now in December 2024, ALLhave impacted my credit score, and I have been served 2 court summons, and currently my paycheck is being garnished for 8 payments. I have withdrawn 3 credit companies because I am paying them on my own! So NOT ONLY am I paying Century $400 a month, but I am also now paying $325 every paycheck, plus $25 every paycheck, plus I paid off another one about 6 months ago. Life is great. I would have been better off filing bankruptcy in June 2022, but I didn't because I wanted to pay my debts back that I incurred because it's the right thing to do, because I'm a good person. Anytime I call century they don't care or understand. I can't back out of the program because then I lose the "progress" I do have and I lose all the money I've given them. So far, I've paid them $11,079.90, they've paid off $4650 in debts including their settlement fee's... so where is the other $6430-ish dollars you ask?! Who knows.

Thank you for sharing your feedback. Your experience is important to us, and we are committed to addressing your concerns. Our Senior Customer Advocate has been attempting to reach you to discuss your situation further.When you enrolled in the program, a customized plan was created to address your debts over an estimated 48-month period. This plan is designed based on our 20+ years of experience working with creditors to help you achieve the best possible outcomes. While each program is unique, progress depends on factors such as your monthly deposit amount, your balances per enrolled creditor and delinquency of a ******* date, weve successfully negotiated 7 settlements out of the 15 accounts you enrolled. 3 of those accounts are currently in an active structured settlements. Of the $11,107.90 deposited into your program, $8,213.00 has been initiated to your creditors as payments on your structured settlements, $2,412.50 has been collected toward Centurys earned settlement fees, and $428.40 has been collected by ********************************* (CFT) for their third-party account maintenance. All of these itemized transactions are visible to you via your CFT portal at ********************************************************************************************************** settlement fees are only earned after a settlement is successfully negotiated and accepted by both you and the creditor, ensuring transparency and value. In addition, its only collected once a payment is initiated to your creditor toward an active structured or lump-sum settlement. We remain committed to working with you and encourage you to connect with us directly to review your concerns and ensure the program continues to meet your goals.

I believe Century is a reputable company and very attentive to their customers. They do all the work and I can be worry free

Thank you for your kind feedback. Our goal is to help you achieve your financial objectives, and we are proud to partner with you on this journey. We look forward to continuing our work together

I am only in my 5th month, everything has gone as I was told. There were a few things that were not explained well until they happened and after I had stressed out. I am waiting to see what happens after my 6th payment. I feel the communication could be better. I have had two settlements so far.

******, we are sorry to hear you are feeling there is a gap in communication regarding your program. One of our Senior Customer Advocates, ********, is making attempts to reach you to better understand why you are feeling this way. You are 4 months into your estimated 48-month program with 2 of your 12 enrolled debts resolved. This is great progress and your program is currently on track. We encourage you to connect with ******** to further discuss your concerns.

So far, Century has performed as agreed. Answered all questions and calls. And were happy to help me modify payments when necessary. I'm very pleased with the process.

******, thank you so much for your positive feedback! We're thrilled to hear that our responsiveness and support are meeting your expectations. Its a pleasure to be part of your debt relief journey, and we look forward to continuing to work together toward your financial goals.