About
Important information
- Additional Info:The BBB investigated this company due to the number and type of complaints filed against it by consumers. The BBB also conducted a review of major search engines and found several review sites which confirmed similar conduct by the company in reviews filed on review sites. Finally, the BBB reviewed the company's website to determine any policies the company had regarding issues that were the subject of our investigation.
Consumers have alleged they have paid for items and have received the wrong item. Other consumers have alleged shoes are causing sores and consumers wished to return merchandise but the business did not allow the returns, even within the 30 day guarantee.
Website states :
Standard Return Policy:
US Customers
Items may be returned or exchanged within 30 days of delivery.
Exchanges are free of charge!
We assess a $10USD return shipping fee for all returns, which is deducted from your refund. Please see the table below for additional details.
Please be aware that any shipping costs associated with your original order are non-refundable, regardless of whether you are returning or exchanging your items.
BBB has made attempts to contact the business, the business has not responded. BBB will continue to monitor this business.
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