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Important information
- Advertising Review:
On June 16, 2023, BBB of Western Pennsylvania requested that WebDesign Matter substantiate, modify or discontinue multiple advertising claims on their company website. Below are the outstanding challenges which can be found at https://webdesignmatter.com/ and each challenge below is referenced by its corresponding BBB Code of Advertising principle.
Challenge #1 Refer to the BBB Code of Advertising Principle # 1 - Basic Principles of the Code
1a. Award Winning Web Design
1b. "Our custom logo design services in New Jersey"
1c. Fast Company 50; 50 most innovative companies
1d. 2011 Onmobile 100 top private companies
1e. Always On Global top 250
1f. We found that many of the designs you are claiming to have created can be found on other websites. Please confirm if the designs on your website were created by you.
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
Challenge #2: Refer to the Code of Advertising Principle #9 - Sales
2a. 70% discount
9. Sales
9.2 Time limit sales must be observed.
9.2.1 For example, products or services offered in a “one-day sale,” “three-day sale” or “this week only sale” should, as a general rule, be taken off “sale” and revert to the regular price immediately following expiration of the stated time.As of August 11, 2023, the business did not respond to BBB’s request for revision, clarification or modification in its advertising.
Business Details
- BBB File Opened:
- 5/23/2023
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