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Business Profile

Furniture Stores

Levin Furniture, LLC

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89 Customer Reviews

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  • Review from Nikki H

    5 stars

    02/07/2025

    Great service. Delivery men were very polite and efficient. So was the sales associate, Miss ******(Monroeville store).

    Levin Furniture, LLC Response

    02/10/2025

    Hello *****, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again. If there is anything we can do to assist you, please email us at ****************************************** or call us at )*************.
  • Review from Darci r

    1 star

    01/31/2025

    Worst place to buy furniture!! our sectional is 6 months old and ripping at seems on console which was already replaced after it was delivered.. the warranty we purchased means nothing ..the lady my husband talked to blamed it on something so reduculous ..we have furniture from big lots in our one family room that we purchased 5 years ago that doesn't one problem.. never buy from Levin . they sure went down hill from years ago..!
  • Review from Kathy H

    5 stars

    01/15/2025

    Great service. The couch came in and was delivered a week ahead of schedule. Delivery men were great. Very happy with this purchase and delivery.

    Levin Furniture, LLC Response

    01/16/2025

    Hello *****, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at ****************************************** or call us at **************.
  • Review from Lynn F

    5 stars

    01/14/2025

    I have had an outstanding experience from ordering to delivery and completion. Great team, they work so hard and are so polite. I would recommend this service definitely.

    Levin Furniture, LLC Response

    01/15/2025

    Thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at ****************************************** or call us at **************.
  • Review from Paul H

    1 star

    01/10/2025

    We paid for a couch in Oct and we are still waiting now being told sometime in Feb. the sent one that was the wrong color. They said they would expedite bit no such thing. They never called or explained what the problem was.

    Levin Furniture, LLC Response

    01/14/2025

    We apologize for the inconvenience of receiving the wrong color. This was shipped from the vendor in the wrong color. We have expedited the piece and have the redelivery scheduled for Jan. 29th. Thank you for patience and being a valued customer of Levin Furniture & Mattress.
  • Review from Jenna W

    1 star

    12/21/2024

    I purchased the fabric protection when I bought my furniture. Their website says how convenient it is to file a claim online, but magically, the portal said I didnt have any eligible pieces. Should have seen that as a red flag. Spoke with someone and got my claim filed. No one came out to look at or measure my rip, but yet somehow they measured it via pictures and said its greater than 6 and denied the claim

    Levin Furniture, LLC Response

    12/27/2024

    Thank you for your review. We are sorry your experience did not match your expectations. The warranty does state a rip over 6" is not covered. If you feel that is incorrect, please email us at ****************************************** so we can further discuss your claim.
  • Review from Eric B

    5 stars

    12/19/2024

    My wife was home for this delivery. The guys were courteous and careful. Everything looks good.

    Levin Furniture, LLC Response

    12/20/2024

    Hello ****, thanks for leaving us such a wonderful review. We are thrilled that you had a great experience, our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. We hope to see you again soon.Sincerely,Levin Furniture & Mattress
  • Review from Jack R

    5 stars

    12/17/2024

    I bought a **** on a 60 mos, 0% option. Loved it. I went back this year and bought a new king size bedroom set and added it to my zero % previous purchase with no problem whatsoever. Simply call in advance to make sure the items could be added and...Presto!! ?? All Good!! *. ******* - *********, ****

    Levin Furniture, LLC Response

    12/23/2024

    Hello ****, thank you for leaving us such a wonder review. We are thrilled that you loved your experience, our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at Levin. Your review is a testament to their hard work. We hope to see you again soon.Sincerely,Levin Furniture & Mattress
  • Review from Dee L

    1 star

    12/10/2024

    I use to shop at Levin....the care and follow up is no longer at the Levin stores. Not sure who has to order a dresser and have it broken several time. Wasting so much time of the customer to wait again and again. Still waiting on the dresser to come in not broken....no salesperson can reorder correctly, they do not return your calls or e-mails but want you to refer others to the store. That will never happen with this poor poor service. Will be excepting my refund real soon.

    Levin Furniture, LLC Response

    12/17/2024

    We are disheartened that we have missed the **** in providing you with an experience that exceeds your expectations. Your recollection of events is sadly not in line with our standards that have made Levin Furniture & Mattress a leader in the furniture industry. We sincerely apologize and hope you will give us another chance in the future.Sincerely,Levin Furniture & Mattress
  • Review from Florence B

    5 stars

    12/07/2024

    The delivery was good the gentleman that came were polite & explained everything that they needed to do for the delivery as far as bringing in the merchandise & set up give these guys a raise they represent Levine in a personal way being in your home & all & did an outstanding job in doing so thanks Levine for sending out your best

    Levin Furniture, LLC Response

    12/09/2024

    Hello ********, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at *******************************************

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