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          Business Profile

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          Citizens Financial Group, Inc.

          Headquarters

          BBB accredited business seal
          BBB Accredited BusinessA Rated by BBB
          Visit Website(401) 456-7000Email Business

          About

          This business has 1 alert

          Important information

          Overview

          Headquarters

          Citizens Financial Group, Inc.

          1 Citizens Plz

          Providence, RI 02903-1344

          Get DirectionsView Service Area

          Find a Location

          Citizens Financial Group, Inc. has 1161 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Citizens Financial Group, Inc.

              1 Citizens Plz Providence, RI 02903-1344

              BBB accredited business seal

            • Citizens Financial Group, Inc.

              539 Smithfield Ave Pawtucket, RI 02860-2550

              BBB accredited business seal

            • Citizens Financial Group, Inc.

              3033 E Main Rd Portsmouth, RI 02871-4215

              BBB accredited business seal

            • Citizens Financial Group, Inc.

              1477 Broad St Providence, RI 02905-2834

              BBB accredited business seal

            • Citizens Financial Group, Inc.

              120 Atwood Ave Cranston, RI 02920-4130

              BBB accredited business seal

            BBB Accredited Since: 4/11/2019

            Years in Business: 154

            BBB Accreditation & Rating

            Citizens Financial Group, Inc. is BBB Accredited.

            BBB accredited business seal

            This business has committed to upholding the BBB Standards for Trust.

            Why choose a BBB Accredited Business?

            BBB Rating

            A

            Reasons for rating

            • Government action(s) against the business
            How are BBB ratings calculated?

            About This Business

            Citizens Financial Group, Inc. is a commercial lending business operating 9 commercial banking centers. 

            Products and Services

            Checking Accounts, Savings Accounts, Money Markets, Home Equity Loans, Mortgages, Student Loans, Student Checking, Home Equity Lines of Credit, Business Banking, Commercial Banking, Investing, Wealth Management

            Business Details

            Local BBB:
            Better Business Bureau in Eastern MA, ME, RI & VT
            BBB File Opened:
            1/28/2003
            Business Started:
            1/1/1871
            Date of New Ownership:
            9/29/1995
            Business Incorporated:
            6/17/1985
            Type of Entity:
            Corporation
            Alternate Names:
            Citizens Financial Group
            Investors Bank
            Franklin American Mortgage
            Charter One Bank
            CCO Mortgage
            Citizens
            Citizens Leasing
            Citizens One
            Citizens One Mortgage
            Citizens One Student Loans
            Citizens One Personal Loans
            Citizens Bank
            Charter One
            Business Management:
            Mr. Bruce Van Saun, Chairperson/CEO
            Mr. Scott A Jackson, Customer Relations Manager
            Number of Employees:
            20000

            Additional Contact Information

            Principal Contacts
            Mr. Scott A Jackson, Customer Relations Manager
            Customer Contacts
            Ms. Susan Brown, Operations Specialist
            Fax numbers
            Other Fax: (203) 234-6576
            Other Fax: (860) 685-8810
            Other Fax: (203) 315-6632
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            Additional Phone Numbers
            Other Phone: (401) 456-7000
            Other Phone: (860) 638-4411
            Other Phone: (800) 852-5577
            Other Phone: (800) 862-5000
            Other Phone: (800) 252-2500
            Other Phone: (802) 658-9681
            Other Phone: (888) 333-0114
            Other Phone: (978) 358-7897
            Other Phone: (203) 234-6570
            Other Phone: (860) 685-8800
            Other Phone: (203) 315-6095
            Other Phone: (203) 821-3080
            Other Phone: (860) 444-6300
            Other Phone: (203) 674-6743
            Other Phone: (202) 551-9785
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            Additional Email Addresses
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            Licensing information

            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

            Additional Information

            Referral Assistance
            Federal Deposit Insurance Corporation
            Boston Area Office
            Braintree MA 02184
            Phone Number: 877-275-3342; TTY 800-925-4618; Boston Office 781-794-5500
            http://www.fdic.gov/
            publicinfo@fdic.gov
            Rhode Island Department of Business Regulation
            1511 Pontiac Ave
            Cranston RI 02920
            Phone Number: 401-462-9500
            Fax Number: 401-462-9532
            http://www.dbr.ri.gov/
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            Business Categories
            Bank, Financial Services, Loans, Consumer Finance Companies, Mortgage Lenders, Mortgage Banker, Banking Services

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