Reviews
6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Harrison D
5 stars09/09/2024
Lawton Moving did an incredible job of making a stressful move as easy as possible for me. Booking the move was easy and **** even came out to provide an estimate of the cost. The crew that completed my move worked efficiently and made sure all of my belongings made it to our new home safely. Given the overall experience from start to finish, and the reasonable pricing, I recommend Lawton Moving to anyone reading this. If I move again I know who I will be calling!Lawton Moving & Storage Response
09/09/2024
********,
Thanks for taking the time to share your feedback. Delivering exceptional moving services is always a top priority for Lawton Moving & Storage. This means being safe, timely, and going the extra mile every time. We truly appreciate your business.
Bill
Review from Conor L
5 stars09/05/2024
The four-man team from Lawton Moving and Storage was incredibly quick and efficient during my move. From the moment they arrived, they worked seamlessly together, carefully packing and transporting my belongings with precision. Each member of the team had a clear role, and they coordinated perfectly, minimizing downtime and ensuring the move progressed smoothly. In just a short amount of time, they had everything packed, loaded, and ready to go, all while treating my home and possessions with respect. Their speed and professionalism made the entire experience stress-free and impressive!Lawton Moving & Storage Response
09/06/2024
Conor,Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Our movers work hard to provide the most efficient and careful moving. It is always rewarding to see that our efforts are having a positive impact for our customers.Thanks,****Lawton Moving & Storage Response
09/08/2024
Conor,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Our movers work hard to provide the most efficient and careful moving. It is always rewarding to see that our efforts are having a positive impact for our customers. Thanks,
Bill
Review from Vas F
5 stars09/05/2024
Excellent moving company. Very professional. Highly recommend. Will use again once my new house gets built.VasLawton Moving & Storage Response
09/06/2024
***,Thank you very much for your great review. Our goal is always to provide a smooth and stress-free experience for our customers. Thank you for taking the time to share your moving experience. We look forward to meeting any of your moving services in the future. BillReview from Francis S
5 stars09/05/2024
I have used Lawton in the past and I needed to move furniture I had at a storage facility to ******. They sent 3 men and the truck. They did a great job quilting my belongs and packing them into the truck. I moved to a 2fl apartment without an elevator. They did a wonderful job with my items. I definitely recommend this company if your looking to move. This is my third move with them.Thanks to Lawtons.*******Lawton Moving & Storage Response
09/06/2024
*******,Your feedback is highly appreciated. Thank you for trusting Lawton Moving & Storage with your move! We strive to make every local or long distance move seamless. We are glad to see that our movers achieved this for you. We hope to work with you in the future!BillLawton Moving & Storage Response
09/06/2024
*******, Your feedback is highly appreciated. Thank you for trusting Lawton Moving & Storage with your move! We strive to make every local or long distance move seamless. We are glad to see that our movers achieved this for you. We hope to work with you in the future! BillReview from Elizabeth D
1 star09/01/2024
I had the worst moving experience with this company. I had a few large pieces of antique furniture moved from ** to **. They sped through packing up everything in ** and I was surprised when I heard from my friend that they were already en route to my home in **. When I returned home that evening (my husband was home during the move), the first thing I saw were 3 large pieces of an armoire placed on top of my trash barrels outside with part of the facade laid on top. The remaining parts of the armoire were broken in multiple pieces. One shelf was missing. A painted bureau that had been in perfect condition prior was found to have a broken base that later completely collapsed. Three of the legs were split with missing shards. Another bureau had black streaks on the front. Finally, they were also unable to move an armoire out of a room, a piece was successfully moved into that same room years ago and that I was to deliver to a friend. This was absolutely the worst job I have ever seen. They do not even deserve one star. I provided detailed photo's of the broken parts to the company, but they made up their own version of the events and did not agree to a complete refund ($1280 with tip). They offered us $100 initially and then $300 when we protested. I now have to pay for the repairs and am not sure I will see any of the ******** parent's independent living facility required that I select a mover on their "trusted" list. My brother had used Lawton movers the week prior based on the price they offered him and their seeming nice to deal with on the phone. Had they been careful and gone more slowly, they certainly would have made more money. In the end it would have paid off for me.Lawton Moving & Storage Response
09/02/2024
We are sorry ********* had such a bad moving experience. At the beginning of each move customers can choose the liability they want for their move. She choose the one at no cost which is 60 cents per pound per article that is automatically included in the price of the move. We also tell our customers they can be self-insured, usually through their homeowners policy. The antique pieces of furniture she spoke of were assembled inside the unit. The armoire was meant to be assembled and disassembled for moving purposes. The armoire was not broken into multiple pieces. She had someone glue and s**** the pieces together permanently and put wooden shims so it would not wobble. That was the same situation with the armoire that she wanted to move to another address and she and her husband, ************************, decided not to move it for that reason. The person she left in charge of the move told the crew that they needed the armoire moved because they needed to vacate the unit. They were told that we could not reassemble the piece, and we would have no responsibility for that piece. They signed off on that. The painted bureau was not in perfect condition. It was extremely old and fragile and seems to have been painted multiple times. I am not sure why ********* and ************************ think they are entitled to a full refund for the move and reimbursement for the tip they gave the crew. Last time I checked a tip was given for good service. They also threaten us with posting bad reviews all over the internet if they do not get a full refund. They are entitled to the liability that they choose to take out. They were offered over and above that amount and they refused that. When I spoke with ************************, he never mentioned anything about a missing pair of gold earrings that she suspected were taken. If that was the case she should have called the authorities. ********* and ************************ have already started to post false reviews and we will end up speaking with a lawyer for slander. BillReview from Candace P
5 stars11/02/2022
They are awesome. On the day of my move , the 3 man crew showed up on time and where extremely nice and very professional. They got right to work and I didnt see them stop until the move was completed five hours later. They even finished two hours below the total cost that was quoted to me. I just cant say enough about them. I will definitely use them again if I ever move again.Lawton Moving & Storage Response
11/02/2022
*******,Thank you so much for the great review! Your support means a lot to us and we greatly appreciate your kind words. We are very happy to hear how smoothly your move went. Please let us know when we can be of your assistance in the future.****Lawton Moving & Storage Response
11/02/2022
*******,Thank you so much for the great review! Your support means a lot to us and we greatly appreciate your kind words. We are very happy to hear how smoothly your move went. Please let us know when we can be of your assistance in the future.****Lawton Moving & Storage Response
11/05/2022
*******, Thank you so much for the great review! Your support means a lot to us and we greatly appreciate your kind words. We are very happy to hear how smoothly your move went. Please let us know when we can be of your assistance in the future. Bill
Customer Review Rating
Average of 6 Customer Reviews
Contact Information
Business hours
Today,Closed
MMonday | 7:30 AM - 5:00 PM |
---|---|
TTuesday | 7:30 AM - 5:00 PM |
WWednesday | 7:30 AM - 5:00 PM |
ThThursday | 7:30 AM - 5:00 PM |
FFriday | 7:30 AM - 5:00 PM |
SaSaturday | 8:00 AM - 11:00 AM |
SuSunday | Closed |
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