Reviews

Hi **********;

You did indeed bring your car to the shop for regular check up. we called you and asked you if you wanted the oil changed, you said it was recently done, we asked about your air filter, you said that it was recently done as well. we did check the entire car out for you and did advice you that you had a safety issue as you needed a new tie rod and you authorized the repair and came back few days after you picked your car to pick up the old replaced part. when told about the service engine soon in the car that it was a misfire and if you wanted a tune up, you said service engine light always comes on for that and asked if we can reset it and we did. regarding the fuel filter, when you came to pick the car up and was upset that not other work was done to the car when everything we asked you for, you declined. i asked you if you wanted to leave me the car for an hour and i will personally check it again for you, you refused and asked me about the fuel filter. I did tell you some of these cars has it in the fuel tank. I apologize for making that statement as i should have checked the car first but you unfortunately did not want to leave you car for a second look. you paid for a repair that was done on the car and was charged for any work that was not done to the car., if you are upset for the miscommunication, my sincere apology. we always try our beat to make all of our customers happy and satisfied with their experience at the shop