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Business Profile

Gun Dealers

Palmetto State Armory

Headquarters

Reviews

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7,129 Customer Reviews

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  • Review from Chastity B

    4 stars

    02/08/2025

    Neutral Ground Company Staff Is Not Professional At All Very Poor Standards Treated Me Like A Criminal Palmetto Service Was Excellent I Would Never Deal. Business With Again After I Spent My Money
  • Review from Keith R

    5 stars

    02/07/2025

    I have always had excellent service from PSA. I have been pleased with the quality and functionality of their products.
  • Review from Willie w

    5 stars

    02/07/2025

    To whom it may concern, I am happy to know there is company I can go to and purchase a good quality product without a problem or concern for the quality of each and every product.I thank you for the reasonable prices and the timely shipment of your products.I do intend to to by more products from you in the future.I am still in the market for a good AR15 in a .308 caliber at a reasonable price.do you also stock suppressor for rifles and pistols?I will be happy to buy more products from you in the future.once again thanks! Willie w*******
  • Review from Andrew C

    5 stars

    02/07/2025

    Great customer service. Ronnie was very helpful and courteous during our call, and quickly resolved my issue.
  • Review from Leo O

    4 stars

    02/07/2025

    Really like the P17 KelTec 22LR and the pickup at my local PSA was typical for a firearm purchase. When I ordered it online they said to allow 15 days for delivery to store and it was 16 days when it was available for pickup, not that big of a deal.
  • Review from Olin B

    5 stars

    02/07/2025

    My questions were answered and my concern was addressed. Every transaction that I've had at PSA was a good experience online and in the store. I definitely recommend PSA.
  • Review from Seth F

    5 stars

    02/07/2025

    Dirk from customer service was very polite and helpful. Helped me find a solution to my shipping problem and even after I had to change the order via email I got a no problem and quick resolution. Defiantly keeping them in mind for future orders!
  • Review from Keith T

    4 stars

    02/07/2025

    This is a great company with great products. The only problem is that their "technical support" folks won't take calls to answer questions. They would be a five star company if it wasn't for that.
  • Review from Sandy B

    5 stars

    02/07/2025

    Dirk helped me with contacting the Palmetto State Armory Greenville Store today, I checked with Greenville Store and confirmed that they had received the lower receiver. I’m going to pickup the order asap. I’m thankful for the help from Dirk in the Customer Service Department. Great job
  • Review from Jason M

    5 stars

    02/07/2025

    Very helpful with questions about looking up items and how to see if they are in stock at store.

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