Reviews

I purchased a car back in May. I was told the car had been serviced upon receiving the keys and driving off the lot. It is now ******** * and I'm stuck on the side of the road. I took it back to the dealer just last week to get a diagnostic because the car started misfiring. I was thinking it was due to me losing my gas cap, but upon further examination with the dealer running a diagnostic; it turned out that the car's ignition coils and spark plugs are bad, the camshaft phaser solenoid has a problem and the drive belt is worn down to white. If I purchased a car that I was told was serviced prior to me driving off the lot, 5 months of me having this car, it should've been little to no issues. In order to fix this car, I have to come out of pocket $1600 plus to get everything fixed for a car I was told was already serviced. I literally just got the car back today because the only thing the warranty covered was the valve cover gasket.

I went to Stokes Hodges in Graniteville Sc for a car loan for my son. I was co-signing as this was his first purchase we filled out all the paperwork said we were approved gave us the payment options and the months we circled one agreed on it signed papers and I was asked if I was interested in trading in my vehicle and me purchasing a car as well and I said that I was. Went to look at a vehicle after that Steve comes in and states In order for my son to qualify to get his car that I have to trade mine in to purchase a new one but without it I don't qualify and the payment we had already agreed on for my son's vehicle went from $532 to $614 Which was not what we signed for or agreed to I also stated whenever we started this that I was only interested in running my credit to two different banks the first option was ***** **** I was told it was not a problem after all was said and done as we were discussing the increase in the payment I was very upset when they told me they don't even work with ***** **** so it is hard to tell how many banks that my information was submitted to we did not purchase a vehicle with Steve I have never had a car dealership do mean way they did today this was a horrible experience is this was my son's first time trying to buy a car we literally had the key already. Steve was the salesman I worked with.

My experience with this dealership was horrible. I "purchased" it on ******** and everything was ok. Mind you the sales guy never asked me for a check stub or anything. Deal was I needed to come back on ****** to put the down payment down as it was late ******** when I "purchased" the vehicle and my bank was closed and would not authorize that amount on my card. I was texted ****** and asked for check stubs. No big deal sent the right to him immediately and told him I would be coming to the dealership at 5 pm when I got off work to give money. Showed up on ****** and was told bank pulled loan back. James R** found out this info at 10am that morning but never informed me so I would have time to talk to my personal bank that day. So again late my bank closed no big deal I will speak to them in morning. The down talking was what really did it for me. I am a woman and purchased a truck. I was made to feel as I could not afford it by James R** the salesperson and text multiple times the next day asking had I figured out what I was going to do yet. This upset me so bad that my boyfriend decided to speak on my behalf over the phone and entire attitude changed. My sales guy was very sexist. Long story short I went back ******* and check was written entire amount of the truck. They offered a we owe agreement on the truck and were going to call *****, */** and still havent heard back from them. Left several messages. Also told they were going to fill up truck for me having to make multiple trips due to these issues and they put a 1/4 tank of diesel in. Everytime I ask to speak to GM he is apparently out of office. Now I will say on ******* when I went back with check I spoke with a Gary S****** the Sales Manager and he was awesome with the renegotiation and final sale of the truck.