Heating and Air Conditioning
Value Heating & Cooling LLCFind BBB Accredited Businesses in Heating and Air Conditioning.
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Important information
- Advertising Review:
On June 26, 2022, Better Business Bureau requested that the business substantiate, modify, or discontinue claims advertised on the company's website, https://valueheatingcooling.com/. The business advertises "100% Satisfaction guarantee, and "Best Prices/lowest prices in Greenville, SC".
According to BBB Code of Advertising, “‘Satisfaction guarantee,’ ‘money back guarantee,’ ‘free trial offer,’ or similar representations should be used in advertising only if the seller or manufacturer refunds the full purchase price of the advertised product at the purchaser's request. When ‘satisfaction guarantee’ or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee should be clearly and prominently disclosed.”
The company has failed to comply with the BBB Code of Advertising request to modify, substantiate or discontinue the advertising claim.The BBB Code of Advertising states that “despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of generalized underselling/lowest price claims. As statements of fact, such claims can be proved or disproved and the advertiser should possess substantiation.”
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