Auto Distributors
Liberty Super StoresFind BBB Accredited Businesses in Auto Distributors.
Reviews
2 Customer Reviews
Review from Patti L
1 star12/20/2023
We bought a 22 Challenger, traded in a Challenger and $13,500 and still paid $59,900 for a vehicle that was hailed on several times. Also for some reason nobody knows where or money went. So ultimately we paid over $70,000 for a vehicle that books for $49,000Review from Earl W
1 star01/15/2023
I believe that i was deceived, by omission ,when I purchased a 2022 ram 1500 from liberty superstores in rapid city. The vehicle was represented as new and upon my leaving the sales lot after my purchase, I noticed that it actually had well over 400 miles on the vehicle. this was also misrepresented as new in the fact that on the paperwork given to me for titling showed 27 miles . this is false information they sent to the state for titling the vehicle. at best this vehicle should have been represented as a loaner or demonstrator model. I would not have made the offer that i made for purchase of the the vehicle if I had been made aware of the mileage on the vehicle. their cover up of this fact and their false statement on paper work indicates intent to deceive me. I made an attempt to discuss this with the sales manager. a week later and was blown off by him.!!
Liberty Super Stores Response
01/24/2023
Customer purchased a 2022 Ram 1500 from us on 11/12/2022. Customer informed us on 12/30/2022 that there was a mileage discrepancy on the paperwork. Customer has already titled & registered the vehicle, so a correction can't be made to the title. Spoke with customer on 1/24/2022 and offered 2 complimentary oil changes & tire rotation.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.