Complaints

• Initial Complaint

  09/23/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  Purchased 2005 Hummer 5/30/2024 I was told $2000 of work had been done on this vehicle including new tires, new rear rotors and pads and oil and filter change. Clearly no new tires, front tires had at least ****** miles on them and rear tires were dry rotted and less than ****** miles left. Rear pads were paper thin and no new rotors. Only records of oil change was over a year old. I paid $3500 over ***** Blue book or a private seller. This one was more than I wanted to pay but the claims of new things done lead me to believe I would have to spend little on this in repairs/ I have in fact spent over $3000 and my auto door locks still do not work. Someone had over fused so it would work temporarily. This will cost $1500 to have repaired.

• Initial Complaint

  07/08/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I purchased a *** X1 in March. Since I purchased it there have been issues. I have brought them up to the salesman and the owner. Issues such as selling the car with the wrong size tires. Causing all of them to bubble, and one to ultimately blow. So very unsafe, not to mention having to put 4 new tires, easy for roadside, and a tow. Then there is the transmission. I alerted **** my salesman less than a week afterI purchased the *** that the transmission was leaking. I was assured it was gone over. I contacted him numerous other times, and was finally put in touch with the tech. About a month later (and not getting anywhere with ****) spoke to the person/tech that I was told "goes over" all of Niche Motors ***'s. I took it in to a reputable shop only to discover.. CV Axel Joint is broken and combusted on the passengers side (tech also notated this was an old issue before my purchase)Upon opening the closed system the car was leaking, oil, and transmission fluid (just as I told them from the beginning).The transmission fluid was BLACK AND BURNT.The clutch plate is also burned up from the transmission fluid being on it for so long.This is the same BWM I was assured was gone over and in good shape, These are very serious safety issues. Now I am left with a car I can not drive, and a dealership that does not care.

• Initial Complaint

  11/20/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  02-14-2023 Niche Motors sold me a 2006 Porsche Cayman S without disclosing information that the vehicle had a replaced motor in it. I experienced issues within 24hours of having the vehicle, a line broke that shot a quart of oil into the engine. I returned the car back to Niche to make repairs. They then said they were doing me a favor by not charging me for them to clean out the oil from the engine. I continued to have issues with the vehicle, as well as Niche who ignored my concerns and questions about the car not running properly. I found out 09-23-2023 when the motor blew, that it had a used engine in it. I contacted Niche again in hopes of them making it right. Niche motors claim they did not know the vehicle had a used engine in it, and then said I was at fault. Niche motors objected to aid in any form. They were very unprofessional, and did not care about their misrepresentation of selling me this car.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩