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GreenPal

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813 Customer Reviews

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  • Review from STEVEN P

    5 stars

    01/24/2025

    Found them by chance after looking online as I needed a snow removal company over the weekend. The site was easy to use and sign up and create an account. I found a contractor close to me and they were out the same day. Very happy and would highly recommend them

    GreenPal Response

    01/31/2025

    Hey ******, thanks for the great review! Glad GreenPal made it easy to find snow removal when you needed it. Whether it’s lawn mowing, landscaping maintenance, or yard maintenance, we’ve got you covered!
  • Review from Randolph P

    5 stars

    01/18/2025

    The landscaper provided excellent service. I will continue to use the service because of the reasonable prices and excellent quality.

    GreenPal Response

    01/24/2025

    Hi ********, thank you for the wonderful review! We're thrilled to hear you’re enjoying excellent service, quality lawnmowing, and landscaping maintenance at reasonable prices. We appreciate you! ????
  • Review from Tam B

    5 stars

    01/05/2025

    Did a great job, very professional and timely. Would recommend.

    GreenPal Response

    01/10/2025

    Thank you, ***, for your kind words! We're glad you had a great experience with professional and timely service. From lawn mowing to yard maintenance, we're here to help. Thanks for recommending us!
  • Review from Joseph R

    5 stars

    01/01/2025

    GreenPal provided me with multiple lawn care providers. I selected the provider I wanted and contacted them and was provided with an excellent service. I have found a lawn care service I'm happy with.

    GreenPal Response

    01/10/2025

    Thank you, ******, for your review! We're thrilled GreenPal connected you with a lawn care provider you’re happy with. Whether it’s lawn mowing, grass cutting, or landscaping maintenance, we’re here to make yard maintenance simple. Let us know if we can assist further!
  • Review from Olaf H

    5 stars

    12/25/2024

    On time and professional, the price was great I highly recommend

    GreenPal Response

    01/04/2025

    Hi ****, thanks for your awesome review! We're glad to hear you found our lawnmowing and yard maintenance services on time, professional, and affordable. Your recommendation is much appreciated! ??
  • Review from Jim G

    5 stars

    12/16/2024

    Quick excellent service at a great price. I recommend them to others.

    GreenPal Response

    12/21/2024

    Hi *****, thanks for the great review! We're so glad you enjoyed our quick service and affordable lawn mowing and yard maintenance. Your recommendation means the world to us! ???
  • Review from Kathleen W

    5 stars

    12/15/2024

    Quick response, arrived as scheduled, did a great job. Would recommend & use again.

    GreenPal Response

    12/21/2024

    Hi ********, thanks for your fantastic review! We’re thrilled you loved the quick response and quality lawn mowing and yard maintenance. Your recommendation means a lot—looking forward to helping with your grass cutting and landscaping maintenance needs again! ??
  • Review from Bel G

    5 stars

    12/07/2024

    ***** **** ***** **** was fantastic. He said I wouldn't be disappointed and I wasn't. Definitely use him again. The original vendor couldn't make it and contacted me to cancel. I'm happy so far.

    GreenPal Response

    12/14/2024

    Hi ***, thank you for the awesome review! We're thrilled to hear that ***** **** ***** **** exceeded your expectations. We’re glad we could step in when needed and provide the quality lawn mowing and yard maintenance you deserve. We look forward to serving you again soon!
  • Review from Kathleen T

    1 star

    12/01/2024

    I am writing to share my disappointing experience with GreenPal, a company that connects clients with lawn care providers. Initially, the platform seemed promising as I gained a few clients and positive reviews. However, my account was suddenly closed without explanation, leaving me confused and frustrated. When I reached out to GreenPal’s support team, the customer service agents were dismissive, rude, and unprofessional. They laughed at my concerns, refused to escalate my issue to a manager, and provided no evidence or reasons for the account closure. To make matters worse, GreenPal withheld revenues I had earned, which I believe is both unethical and unprofessional. As a small business owner, this experience has been disheartening. GreenPal’s lack of transparency and disregard for professional conduct has caused significant stress and financial loss. I hope the company will take steps to improve its practices, including better communication, clear policies, and respectful customer service. I strongly advise others to think twice before using this platform, as my experience has been far from satisfactory. Sincerely, ******** ******

    GreenPal Response

    12/07/2024

    Hi ********, we’re truly sorry for your experience and take your concerns seriously. Please email us at **team@yourgreenpal.com** so we can address your issue directly. Your feedback helps us improve, and we want to make things right for small business owners like you. Thank you for bringing this to our attention.
  • Review from David B

    5 stars

    11/29/2024

    Very good service. I will use again in the near future.

    GreenPal Response

    12/07/2024

    Hi *****, thanks for the awesome review! We're thrilled to hear you enjoyed the lawn mowing and yard maintenance services. Looking forward to helping with your grass cutting and landscaping needs again soon! ??

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