Reviews
2 Customer Reviews
Review from CHERYL M
1 star01/16/2025
I would never recommend this place to anyone!!! They are in a big hurry to sell you a vehicle but when it comes to them helping the customer they absolutely won't!!! I have contacted an attorney because of their lack of customer service care and professionalism.
All Star Honda Response
01/21/2025
Ms. Morales, Thank you for taking the time to share your concerns. At All Star Honda, we are committed to providing excellent customer service and addressing any issues that arise. Regarding the vehicle you purchased, we understand your frustration and would like to provide clarity. The car was purchased as-is, and while we always strive to support our customers post-sale, we were unable to cover the full repair costs months after purchase. However, we offered repair services at a reduced cost as a goodwill gesture to assist with your concerns. Additionally, our service team identified that the damage to the vehicle appeared to be caused by excessive high RPM usage, which may have contributed to its current condition. We regret any misunderstanding or disappointment this situation or disappointment has caused and would be happy to discuss this further to address your concerns. Please feel free to reach out. Sincerely, All Star Honda ManagementReview from Ausitn F
1 star06/20/2024
I recently got rid of the car this dealership sold me and we were informed that it was a salvaged title. Honda did not disclose that to us, nor did they disclose it in any paperwork, so our credit union and insurance company had no idea. This incident put us in the hole with buying the new car and the Carfax pulled up on the old car sold by honda showed that they were informed of the totaled damage when they received the car. Even after being done with this company, we are still paying the price for doing business with them. Please insure that when you buy a used car from them that you receive a Carfax and verify that they are not selling you a salvaged car.
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