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Business Profile

Roofing Contractors

Thorntons Roofing Company

Reviews

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4 Customer Reviews

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  • Review from William E

    5 stars

    02/02/2025

    Throughout the entire process Thorton’s was available and scheduled delivery of materials, covering plants, tearing off old roof material, reinstalling new roof, cleaning up throughout the project, and putting back items moved along with all the small details that that come with any construction project. ***** ******* was a pleasure to work with, I would recommend him and Thorton’s for anyone with roofing issues. Thanks to the entire Thorton team.

    Thorntons Roofing Company Response

    02/06/2025

    Mr. ****, Thank you for you review regarding your experience with our company. We are glad to serve you and your family and putting on a beautiful roof for you to enjoy for years to come. Your trust in us to do the job we said we would do doesn't go unnoticed. We appreciate you and look forward to serving you with all your roofing needs in the future. Have a wonderful one! ~Thornton's Roofing Company
  • Review from Becky H

    5 stars

    12/30/2024

    I can’t say enough great things about this company ! ****** in the office was so pleasant and informative. **** in sales who came out to give me a quote and stayed the entire time until the roof was completed. Owner **** who came on site and on the roof. Face Timed me at work so I could see the issues with existing roof to discuss options. I could go on & on about the amazing level of customer service this company provides. Start to Finish ! Happy customer,***** **********

    Thorntons Roofing Company Response

    01/02/2025

    Mrs **********, Thank you so much for your wonderful 5-star review! We truly appreciate your trust in us at Thorntons Roofing Company for your roof replacement. It was a pleasure to serve you, and we’re thrilled to hear how satisfied you were with our service and work. Thank you again for being part of the Thornton Family! With us YOU matter! If you have any further needs or questions, please don't hesitate to reach out. Wishing you all the best! Warm regards, The Thorntons Roofing Company Team
  • Review from Jena M

    5 stars

    11/13/2024

    Great experience with Thornton’s Roofing! They helped us navigate replacement of the roof on our home following the terrible hail storms we had this past spring. They provided fantastic customer care, helped us navigate the insurance process, and have been very communicative with updates and have been wonderful to work with on this project at our home. Highly recommend!

    Thorntons Roofing Company Response

    11/14/2024

    ****, Thank you for the wonderful review! Our team is committed to the highest quality standards and the best customer service in the Big Country! Your recommendations mean a lot to us! We look forward to helping more property owners protect their investments for years to come! Thank you again for choosing Thorntons Roofing Company as your trusted Roofing Contractor!
  • Review from Tom B

    5 stars

    09/26/2024

    Thorntons roofing replaced my roof and gutters. Their work is excellent and so is their service. I strongly recommend them.

    Thorntons Roofing Company Response

    09/27/2024

    Thank you, Tom, for your much appreciated five-star review! Your satisfaction is our ultimate goal, and we appreciate your trust in us. Enjoy your beautiful roof and gutters. We look forward to serving you in the future. Thank you and many blessings. ~ Thornton's Roofing Company

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