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          Business Profile

          Candles

          Forever Wick Candle Company

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Candles.

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          191 Customer Reviews

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          • Orlandria H

            02/13/2025

            This company falsely advertised sent damaged items and did not include the additional bonus items as stated on website with purchase. I contacted customer service, sent photos, and was ignored after receiving an email that they would respond to my complaint. I spent a lot of my hard earned money to be deceived by Forever Wick Candles do not trust their advertising they are liars and manipulating thieves. I am very disappointed in myself for being fooled by the sparkling manipulative website. Stop stealing the publics money!!!

          • Zachary R

            02/08/2025

            Forever wick ** just out stealing money! Dont even respond to anything I just want my money back if thy deliver on there product I wouldnt have cared on doing the review I just wouldnt have gone back

          • Jelena V

            02/02/2025

            made order on 26th December 2024 and no response on my emails and there is no phone number to call customer services, it already February 2025.. awful service,, i purchase this as a gift ,one via their website and another one via groupon, no delivery yet.. very bad.. do not recommend to deal with this company

          • Monica S

            01/26/2025

            Ordered candles in Dec 13 2024. Had not received the candles until Jan 13th. The company stated 3 to 5 day shipping. When I received the candles on of them was broke. I immediately contacted Forever Wick to let them know. You have to email them because they have no contact number. I followed up this week with an email message through the website. They replied to my email requesting pictures for the broken candle which I included in my original email on the 13th of Jan., so I replied again with pictures of the broke candle. I still have not received a response to the email. Buyers beware.

          • Amanda E

            01/21/2025

            DO NOT ORDER!ITS BEEN A MONTH. No products, no responses to emails and phone number found online does not work. They take your money and will not respond to any inquiries- especially to cancel my order. Their shipping policies and such have been removed from their website- Shop Pay has their shipping policy as orders ship in 24 hours, high volume -14 days.Its been a month! No response, no items. If I ever get the **** items, I wont be able to return because other customers state they never get their money back. This company needs to be shut down!

          • Bertie S

            01/16/2025

            I ordered Dec. 30th. Still my order has not been shipped. They won't answer. My emails. A **** way 2 do business. Very unhappy with there service. I spent allmost 100 .

          • jd w

            01/15/2025

            ordered a candle 3 weeks ago and was told 3-5 business days, sent an email and never heard back for about 3 weeks and item still is not on the way. 0/10. absolutely a scam.

          • Fletcher P

            01/15/2025

            Ordered candles dec 14 still not received yet what is up with this company scam. ***** p

          • Ryan B

            01/12/2025

            Worst company ever, Id give negative stars if possible. Wont refund or allow you to cancel even after sending multiple emails after waiting a month for the 4 expensive candles I ordered my girlfriend for Christmas that never arrived and Ive never received any updates to this date

          • Quinby H

            01/10/2025

            Candle arrived broken. It was in a cardboard box isnt a thin bubble wrap around it. I open a box of shattered glass. Emailed the company 3x. No response but I got this email to rate them. I bought 5 of the Groupons for this company and cant refund them so it just lost money and junk mail. No real diamonds worth seeing anyway. Especially for the price on ******* and regular price. Took long shipping from ** to ** but it was $8 to ship. Box of glass smells good. DO NOT BUY!!

          Customer Review Rating

          3.77/5

          Average of 191 Customer Reviews

          Contact Information

          10201 McKalla Pl Ste A

          Austin, TX 78758-4403

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          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Years in Business: 7

          Customer Reviews are not used in the calculation of BBB Rating

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