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          Business Profile

          Public Golf Courses

          Avery Ranch Golf Club

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Public Golf Courses.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            04/01/2022

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            Magnolia Golf Properties include 3 golf courses: Teravista, Avery Ranch, and Falcon Head golf clubs and the owner is *****************. Since Avery Ranch Golf is the only golf business listed in BBB, I'm filing complaint on it.I signed one year "Silver player club membership" with Magnolia Golf Properties starting 05/28/2021 and ending in 05/2022 and paid for it in full.On 03/24/2022, Magnolia Golf Properties' general manager, ***************************** wrongfully accused me of violating membership agreement which I did not and terminated my membership. I tried to reach out and resolve the matter with **************** but only met with wrongful accusation. I requested a partial refund of the unused membership fee and was denied. Per attached contract agreement, I have fullfil my contract requirement but Magnolia Golf Properties have not. It's illegally for Magnolia Golf Properties to breach contract agreement and rob customer on membership fee. I'm reaching out to BBB to help resolve this issue.I'm seeking a partial refund of the unused in the amount of $644.09

            Customer response

            04/01/2022

            Hello *****************

            I uploaded the agreement i signed with Magnolia Golf Properties.

            The business name is Magnolia Golf Properties and ********************* is the owner. I couldn't find a business address associated with this business name. However, there are 3 golf courses included in this business:

            ******************* (where I signed the agreement): ******************************************************************* 78665

            Avery Ranch Golf Club: ***** Avery Club *** ******* ** 78717

            *********************: 15201 ***************** ******* ** 78738

            I donot have ************ direct telephone number but his email address

            ********************************************

            This phone number is for the office ************. Someone there may help to get in touch with the general manager (*****************************) or the owner.

            Regards,

            *********************

             

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          B-

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 15

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          10500 Avery Club Dr.

          Austin, TX 78717

          Visit Website
          (512) 248-2442

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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