Reviews
23 Customer Reviews
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Review from Lukas
5 stars10/02/2024
Wouldve given 100 stars if possible. Murray Service deserves naming rights to my first born after the quality of service I received. I had a catastrophic plumbing issue that almost put my finances and mental health on the *****. They treated me like family and supported me through the entire process including financing. **** and his team were:1) Compassionate 2) Understanding 3) Supportive 4) HUMAN You simply do not get service like this most places anymore. I would recommend to ANYONE for their plumbing needs.
Murray Service Company Response
10/16/2024
Thank you so much for your incredible review! We’re truly honored by your words (and we’ll gladly pass on the naming rights for now, but we’re touched!). It was our pleasure to help you through such a challenging time. At Murray Service, we believe in treating every customer like family, and your feedback means the world to us. Josh and the team are thrilled that you felt supported throughout the process—it’s what we strive for every day. If you ever need anything in the future, we’re always here for you! Thanks again for trusting us with your home.Review from Edward R.
5 stars09/26/2024
Murray Service Company is excellent! Made a an appointment to give estimate on job. **** Murray (the owner) took time out of his day to come survey the job. He walked me through everything that would be done. ***** (*******) came in remove toilet, found broken ******, soldered, and replaced toilet. He vacuumed and cleaned area. Thank you so much for everything!Murray Service Company Response
09/27/2024
****************** you so much for your kind words! We truly appreciate you taking the time to share your experience with Murray Service Company. It was our pleasure to ensure everything was handled with care and attention to detail, from the initial walkthrough to the work ***** completed. We're glad we could assist you, and were always here if you need anything in the future!Review from Karen P.
5 stars05/28/2024
My husband and I are both happy with both of the guys who were out here putting n new hot water tank the 1 guy was quick at what he does and **** is very knowledge n what he does and knows about hot water tanks and plumbing and we are grateful that yall could get tank today and installed husband is truck driver and has to leave out n early morning hours thanks again take care and God bless yallMurray Service Company Response
05/29/2024
Thank you so much for your kind words! We're happy to hear that you and your husband are pleased with the installation of your new water heater. It's great to know that our technician worked quickly, and that ****'s knowledge and expertise were helpful. We appreciate your trust in us and are always here if you need anything. Take care and God bless you both!Review from Aracely
5 stars04/17/2024
The staff was friendly, fast and efficient service. Great experience overall!Murray Service Company Response
04/19/2024
We're glad to hear you had such a positive experience with our team! Providing friendly and efficient service is always our top priority, and it's wonderful to know that we hit the **** for you. Thank you for taking the time to share your feedback.Review from Linda H.
5 stars04/02/2024
These guys were very prompt and respectful of ** understanding what was going to be done and why. They gave us a time for the project and explained any changes.Murray Service Company Response
04/03/2024
Thank you for sharing your positive experience! We're glad to hear that our team was prompt and respectful throughout the process. Clear communication and transparency are key aspects of our approach, and we're committed to ensuring our clients understand the scope of the project and any changes that *** arise. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!Review from Greg G.
5 stars10/18/2023
Very professional and courteous repair technician. Cleaned up work area and ensured system functioned correctly.Murray Service Company Response
10/19/2023
**********************, We are glad to hear that our repair tech provided professional and courteous service. Thank you for sharing your experience, and mentioning the extra effort in cleaning up and ensuring the system was functioning properly.Review from C.
5 stars08/30/2023
Have used Murray Service *** a couple times for tankless water heater maintenance. They are always punctual, professional and take the time to answer all my questions and explain the work that is occurring.Murray Service Company Response
08/30/2023
Your support and kind words mean the world to us. If you ever have more questions or need assistance with anything in the future, please don't hesitate to reach out. We're here to continue providing you with the reliable plumbing service you deserve.Review from Abelino C.
5 stars08/22/2023
I. **************. Will. Be. Forever. Greatful. To This. Company. For. Restoring. Me. &Helping. Return. To. A. World. Hope. By Restoring. My. Plumming. I'm. Handycap &. Quite. Short. Of. Funds. These. Ppl. R Doing. The. World. A. Service. One. Per -son. At. A. Time. By. Supporting. Or. Vets.Murray Service Company Response
08/22/2023
Thank you Mr.**** for the kind words. And the 5-Star review. We ****************** and take pride in being a helping hand for our community.Murray Service Company Response
08/22/2023
We did community service today for a veteran in need. The Vet did not have an email address. So we offered our email address for full transparency to the BBBReview from Operation TRIAGE
5 stars08/19/2023
Great company with huge hearts and integrity! The truly care about the communities they service.Murray Service Company Response
08/21/2023
Thank you for your 5-Star review! We really appreciate you taking time to share this information with our team.Review from Brie S.
5 stars08/15/2023
I cannot be more happy with my experience with Murray ********** I had **** out for the first time 6 months ago to replace my water heater and have continued with him ever since. He replaces my salt every month for my water softener, recently replaced a pipe burst in my yard right away and much more. I'm a single mom, so being able to trust someone to quote me accurately and to be in my home when I'm not around is everything. I totally recommend Murray Service Company to anyone in the Hill ******* area. Thanks guys, for everything.Murray Service Company Response
08/16/2023
We truly appreciate your loyalty and confidence in our team. As a single mom, we understand the importance of having a service provider you can rely on, and we're honored to be that choice for you. We're delighted that we could assist you with various services, from water heater replacement to handling emergencies like the burst pipe promptly.
Your recommendation means a lot to us, and we look forward to serving you and the ********************** for years to come. If you ever need any further assistance or have any questions, don't hesitate to reach out. Thank you once again for choosing Murray Service ***!
Best regards, Murray Service ***
Customer Review Rating
5/5stars
Average of 23 Customer Reviews
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