Complaints

• Initial Complaint

  08/12/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  I bought an RV almost 1 year ago. I cannot register my vehicle as the business and titling company continuously loses my paperwork. I have signed a ********** of attorney) form 4 times giving permission for the titling company to complete the paperwork and sent it to the *** in ********. After 12 months, I still cannot register my vehicle.

  Business response

  08/21/2024

  All the necessary paperwork has been sent to the *** and the unit has been titled 

• Initial Complaint

  08/15/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  July 30th we were told by the ****** Blue Compass Dealership to purchase plane tickets to go to ******* site if we didn't like the ** we didn't have to buy it. They told us they would reimburse us for the tickets $766, just send the receipt. I sent the receipt on 8/31. We were told the ******* site would do a ck over from front to back inside and outside. It would be ready when we got there. ******* dealership called me on 8/3 and said they had just been told we were flying in and would try to have it ready on the 5th. We got there where we did a quick walk through with tech. There were issues with the overhead bed going up. It was clicking. I asked the tech and he said it was ok just needed to be realigned. He messed with and used his hand to push it up to help align it he said.The service manager said the way this deal was handled was unorthodox. We drove off and within an hr of leaving the overhead bed fell while driving. We couldn't get it to go back up. We used straps to pull it up enough to drive in a slouched position.The full length slide wouldn't open. The mirror camera flickered or said no signal. One of the dash A/C vents wasn't working. We hit a bump and the air vent hose popped out from under the dash and floor full of dog or cat food came out. One of the arms of the awning popped out. The band that holds the generator pipe broke free. The mattress was the previous owners it wasn't replaced. I called and spoke with the ****** Salesman and said we were bringing it back to *******. He said FM said to drive it to Canton. I said we were deceived about the ** & we weren't keeping it. He said bring to Canton 6hrs away. ******* 1 hr. We dropped it off at Blue Compass in Canton. The ** called me & said ** was mine, it had already been funded. When I asked the date it funded the ****** ** said return it to ******* you will get down payment but not paying for plane tickets. We wanted to drop @ *******. Cost us $1500 to bring rv to *******************

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