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Business Profile

Air Conditioning Contractors

BFS Home Warranty

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Air Conditioning Contractors.

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3 Customer Reviews

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  • Review from Renzy B

    1 star

    06/17/2023

    They NEVER respond to service calls or requests for the past two years
  • Review from Joseph G

    2 stars

    06/05/2023

    I don't know if this the one, because they have an address on there envelope envelop. But this business after I tell them, I' am not interested. They say let me going and see if They can get me a cheaper deal. Five to 10 seconds later the phone hangs up.They keep sending me these letters with a check for $199.00. I have received several check since that phone call.I got another check again 6/5/2023 in the mail. Called them and said. Why you all keep sending these checks. Once again the phone hangs. Enough Stop sending me these checks
  • Review from CJ C

    5 stars

    05/25/2023

    After almost 8 years, they're way overdue for a rave review.We've been using BFS Home Warranty for 7-8 years now - and it's not only been worth every ***** - they've ALWAYS gone "above and beyond" in the way they do business. 1 - They respond immediately (I can't remember when they have ever took longer than a couple of hours to get back to ** - even on the hottest day of a holiday weekend 2 - Quality - some problems - they look at and try t fix and just decide to replace a part or even the whole unit. What ever it is, they come in with crisp expertise and competence.3 - BUT the part that stands out the most is that they are HONEST, they Communicate and TAKE RESPONSIBILITY for getting the job done. The honesty - particularly from the Owner?/Manager? ************************* - seems to extend to anyone who comes out to our house. Not only are they honest - but you can tell that they are there to get the job done right - NOT just to do the minimum requirements and leave.Over the years, we've had some routine issues, some special problems, and some emergencies (like the ** dying right before a weekend of planned holiday parties in a house filled with guests). They always come through.So BFS is one of our best investments we've ever made in our home, and we can't say enough good things about this company, their managers and their people.

    BFS Home Warranty Response

    05/26/2023

    Good morning **, we can't express enough how appreciative we are for you to take the time to share your feedback with ** about our *************, ******* office and for your business throughout the years! Our mission is to keep your family comfortable by providing exceptional service through integrity, hard work and treating our customers like family. We look forward to many more years of being your company of choice! Thank you so much, have a great weekend - **********;

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