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          Business Profile

          Education

          Zollege Healthcare Career School, LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Education.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/04/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I put in a drop request once I found out they are not a credited school and dont give me my dental assistant license. I attended one class and have been waiting on my refund. They do not answer phone calls and are very short and rude when they do. They have no actual address or email which makes it even more concerning. They also will not let you talk to the financial department as well. I feel as this place needs to be shut down and not allow to have a business license.

            Customer response

            12/22/2023

            They sent an invoice this morning but as stated and can take a few days to be back in the bank.

            Business response

            11/20/2024

            Kijah ******* requested a refund when she dropped the dental assistant training she was enrolled in with ************************************, a school managed by Zollege.  Zollege issued Kijah a refund of $3023.28 on December 22, 2023.  

          • Initial Complaint

            11/13/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            They've got **** from me and I can't even get into my lessons. ***** dental assisting school is who they are affiliated with.

            Business response

            11/20/2024

            ***** was enrolled and attending our dental assistant training at ************ Assistant School.  She was dropped for nonpayment of tuition, but her tribal career counselor emailed Zollege, confirming the tribe would pay for her training if she provided the billing statement and transcript.  It appears that ***** didn't follow through, so she still owes for tuition (although the amount has been reduced).  We emailed her tribal career counselor, ******** *****, today (11-20-24) to inquire about the possibility that ***** might want to re-enroll and complete the training, since the tribe would pay for it.  Zollege has done everything possible to be helpful to Amber:  reducing her tuition amount owed, as well as advocating for her to complete training that her tribe is willing to pay for. 

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 14

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          1335 E Whitestone Blvd Ste 100

          Cedar Park, TX 78613-7598

          Visit Website
          (512) 545-2965

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

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