Health Care Placement
WellMedFind BBB Accredited Businesses in Health Care Placement.
Reviews
44 Customer Reviews
Review from Dora G
5 stars11/07/2024
Well Med, I had a great experience. They took great care of me. It was my first time a the *********** location. The front desk staff was very professional. She made a copy of my insurance without me asking. I appreciate her help. Dr ****** is very knowledgeable, explained everything to me. The back staff, **** was very ice & professional. They gave me a flu shot, the nurse didn't hurt me at all. I left very content, it was a great visit!Review from Darla D
1 star10/24/2024
Scammers! They changed their company name after so many complaints and doctors not wanting to work with them.I pay my doctors office and then receive a bill from Wellmed which would make what *** paid for years jump up $50. Not happening! Scam someone else!Review from Cynthia B
1 star08/04/2024
This card is a fraud I had mamagram and everything else last year and this year and didn't receive nothingReview from Debra A
1 star07/24/2024
I live my dr * **** but Wellmed as a whole, please go somewhere else... They had a meeting on July 18th and laid off Dr's * ************* Several Dr's have told me wellmed only cares about the insurance money... They are correct... It's the worst company and they should be ashamed.Review from Laura B
1 star06/27/2024
If I could put -15 to a -100 I would Welmed dont know what the He -double hockey sticks theyre doing. And when they (Welmed) says you have to go to a pacific doctor because of your kidneys and its the water pills for the heart not kidneys . And having to go to other doctors that they think someone needs to go to . Also when having a teles visit appointment at a specific time and it gets rescheduled. Also getting told to go to one location for a Welmed visit and it is the wrong location and it is out side on the bus for ******?Review from Matthew L
1 star06/26/2024
Terrible provider service. Left hand does not know what the right hand is doing when it comes to claims processor, claims representatives, and the ***************************** Payer gives the provider a prior authorization for services, then denies for "propensity to misuse." Provider submits medical records to show medical necessity even though the prior authorization is the payer's acknowledgement of medical necessity (apparently not for WellMed). Records submitted in Feb 2024, still not reviewed by May 2024. Then in June 2024, payer denies same code that was authorized for no *** approval when product is ***-approved. When calling in for status of appeals, provider must prompt the rep to get the correct **** to even begin the review because appeals are received but then just sit untouched for > 60 business days. Rep ****** they use FIFO method and are backlogged, but records received months ago are just now added to the queue for review. Disorganized beyond belief. Per supervising rep, the process is broken. WellMed is currently putting more energy into auditing claims than processing and paying them, and this practice has put all appeals/claims reviews far behind schedule. Massive disservice to providers and members.Review from Irene H
1 star06/20/2024
The new Business, formerly known as ******************************* is horrific in every way. Administrative changes, absolutely poor poor communication, and a sense of comfort are completely destroyed. Even changes in the physical aspect of the facility are poorly designed from the original welcoming building. Strange new exits of people who were there for decades does not add to putting the patient at ease. Some comments will be withheld because of personally knowing at least two of the staff. A couple of doctors have been given good reviews, and I am glad of that. Otherwise, this is not a medical facility one would put his trust in. I was a patient for 37 years. I will not go back to this facility.Review from Ricardo T
1 star06/02/2024
I told my intimate feeling that I was happy at where I get support then when I went where get support they where cross to **** told the nurse at well educated nurse and she betrayed me and made me lose my heart happy support. Now I have no more support at where I use to get it. Plus one of the receptionist she is constantly being very very cross an nosey. But my Drs and other nurses are ?? Angels. I don't appreciate being betrayed by my health care provider. Plus whatever opinions I give here they back talk to me the nurse im taking about.Review from Jerin B
1 star05/29/2024
If zero stars were an option I would choose that. Terrible company that does not pay us medical providers for our hard work. We jump through their hoops and do what they ask of us and then they don't pay us. I saw a patient within the 7 day hospital discharge date AS THEY ASKED, then they did NOT pay the claim stating it was "NOT A COVERED SERVICE." ************ is HORRIBLE. We have to FIGHT for money that we earned. Ridiculous. Stick with PLAIN ******** AND BUY A SUPPLEMENT. You will be much better served, I promise.Review from John B
1 star05/02/2024
They telemarket using spoofed numbers. If you ask them to stop calling they refuse until you buy something.
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