Reviews

They never fix on anything. Gate is always broken. Leasing office never a huge help for any issue. Workers never want to fix on anything. Mold in the bathroom. Adding charges that are not talked up about.

The management at ********************, Apartments is horrible. The staffing is great however, the manager herself has poor professional mannerisms. The gate exiting the premises closed on my car and caused a few scratches. It took me three days to even get a response after calling every day about this issue. I never received a call back instead. I went up there and she flat out told me it was my fault that my car got hit by the gate. The only cameras that ********************, Apartments has is the entrance and exit; however, The security footage have not been working for the past six months.

Indy7925 apts. With property managers Mrs. ****** **** and Mrs. ***** *******. They had me and my fiance sign a lease to one of their units and took my deposit of $1250.00. Then tell us we can move in but the following day, Mrs. ****** **** said her manager Mrs. ***** ******* have to do a pre-screen which should have been done before we signed a lease and took our deposit of $1250.00 So now they come back with they can't allow me and my fiance move in because he doesn't have a social security number which we told them he is a non immigrant on a work ***** Then just return my deposit money so I can apply for another apt. Their response was we no longer have your money, you will get a letter in the mail. This is nothing but a pyramid scam these two ladies are running and I read a review they did this to another consumer.

Rivers Edge at **************** is a predatory business that preys on college students who do not know any better. My daughter moved into this complex at the beginning of her Sophomore year (fall '22) on a 12-month lease. Two months after moving in they talked her into signing another lease for the following school year, still *************************************************************************************************** advance? When her first lease was close to being up she informed them that she was moving out and they held her to that second lease. I went to talk to them, and the people in the office, students themselves, can not make decisions and only know what they are told to say. I told the girl in the office that my daughter was moving out and that we would not be paying a dime to them. Now it is showing up on her credit report as a collection for $4500.00. As I said before this place is predatory and I have already made calls to community housing groups to report their practices. After reading some of these reviews, I see that others have had similar experiences.

I have been having the same plumbing issues in two separate locations within the unity for several months now and I have come to the conclusion that I am being jerked around by these imbeciles (and yes, I meant 'imbeciles'). Is it too much to ask for the property owners to fix what is wrong in order to keep the tenants happy? To make matters even worse, when you make inquiries about vacating the property, they are quick to announce that your lease has not expired yet and the fact that you can be charged a 'whole months rent' in order to leave. My next step in this matter is to contact the ***************** about the conditions I am in and I will most definitely follow through with whatever recommendations being given to me.Please future residents, you will regret spending a $1000 to stay at ******* Place Apartments in ********, **. But don't take my word as the gospel truth, come and take a look at exterior surroundings for yourself and then draw your own conclusions from that.

This is horrible place to stay the manager is so rude and disorganized my daughter moved out may 1 2024 she turns her key in signs the proper paper work paid all her bills even paid extra month she wasnt going to be there June 1 the new sublease moved in my daughter received a email June 2 about rent letting her know it time to pay so I call out there tell them why my daughter receiving emails about a place she no longer stays ***** the ***** men works there say it was a mistake they having updated the system okay so I ask to speak a manger he say she tell him she busy I know that was a lie so I leave a not so good message the next day June 3 she call my daughter phone tell my daughter that she didnt know she moved out when its a paper in the office showing her moved date may1 on it say she going send some papers to her email and she want receive anything else from them she was very rude it was there fault so I didnt understand that june24 we both receive a email saying she has light bill due my daughter already paid her final light so shouldnt receive another light bill call back again the manager avoiding us again tell ***** to tell us to just pay the light bill fir the new lease because forgot take her out system for lights so we call the simple bill for lights the lady tell us that basically that the manager told them my daughter moved June 3 whats crazy about that new sublease moved in June 1 so how is that possible instead correcting her mistake she hide behind lies.

Title: Extremely Disappointed with ******************* I am extremely disappointed with my experience at *******************. When I was considering signing a lease, they assured me I could move in early on the 16th. Based on this promise, I signed the lease, expecting they would confirm the early move-in date as promised.After signing the lease, I immediately emailed them, stating that I would need to cancel the lease if early move-in on June 16th was not available. Despite this, I received no confirmation or response. I have called them every week, sent emails, and even tried texting the chat, but I have been completely ignored.To make matters worse, they have now informed me that I cannot cancel my lease, even though it is still two months out and I haven't moved in yet. I live out of state, and their lack of communication and disregard for a tenant's concerns is unacceptable. They coerced me into signing a lease under false pretenses and have since provided no support or answers. I would not recommend ******************* to anyone based on my experience.

I am not surprised. You see, the current management system is run by incompetent individuals that lacks accountability of their own actions. Their business is to create uncomfortable living conditions for the residents. Minimum maintenance work is only performed. As a result, at this to date Building 14 is coded on several units. The management is not concern about completion of the residents' issues but is rather only about charging ridiculous amounts of fees. Many residents' decisions are to MOVE-OUT which seems to be every day. Meanwhile, their competitors and all-around town is aware that DLP Meadowbrook at ****************** Apartments is barely at 75 tenant occupancy. I find it very insane that they continue to practice poor business with real life family lives; and seems to not have a bit of a concern. The *************************** is compared to amateurs and is completely out of control. Very distasteful especially with the lack of professionalism and courtesy to good paying residents. I so glad that I am fortunate to find a new home for my family. There this apartment rental manage is deserving of BBB ********************** score F. Submitted on 02/07/2024 By *****

I have been in contact with The Glen since Oct. 3rd and in that time I have had my move in date moved around twice first from a "system glitch" and second due to them not remembering that the unit they wanted me to move into needed renovating. At this point I have moved out of my old place and I am having to find temporary shelter in the mean time while I am still in waiting to see when it is I can move into a home I have already paid a deposit for but not signed an official lease. The communication has been very poor and I have had to drive up to their office to get any sort of answers 2 sperate times. I have received only "we are sorry" I am desperate for any solid answers from this company.

This is the ***worst*** apartment experience I have ever had, starting from the day I moved in (July 2022). Below is a list of situations I have had to deal with here, but the latest incident was the last straw. A sewage leak started in my bedroom closet on Thursday, 9/7/23. I quickly reported this to the office. The request was ignored and I had to go into the office and call the emergency line several times on Saturday, 9/9/23. By this point, the sewage water had spread to the bathroom and my bedroom, and water was significantly seeping outside of the building as well. Finally, after spending my whole day chasing after the office to fix a toxic leak that was damaging my property, the office worker on duty supposedly booked a plumber to fix the leak the same day. This was all fake. No plumber was ever scheduled and no plumber ever arrived. In the midst of an emergency, the office lied to my face, making up fake information to get rid of me. Other things that I've put up with here include:- Two leaking water heaters, no hurry to fix them, and black mold - No key given for my front door when I moved in (leaving my unit susceptible to burglary). - Cockroach infestation - Stolen mail due to broken mailboxes - Unhealthy and hazardous common areas - Failure to take out trash at the dumpsters and "valet trash service," causing rodent infestations. - Additional fees added to my account without notice - Documents signed by "me" and put into the system - Multiple-month delay in any work orders I put in - Waiting for hours outside the office just to talk with someone - My AC was broken for months in Summer 2023. They did not even provide me with a window unit because they "ran out."I have felt disrespected as a tenant and human being while living here, and am by far not the only resident to have gone through this.