Computer Software Developers
Web EnvyFind BBB Accredited Businesses in Computer Software Developers.
Complaints
Current Alerts For This Business
On January 16, 2025, identified a pattern in consumer complaints regarding the marketplace behavior of this company, Web Envy. Specifically, BBB has received complaints alleging the following behavior(s) from Web Envy:
Fraudulent Invoices: Consumers reported receiving invoices for services they never requested nor received. Invoices claimed charges for domain hosting or other web-related services that consumers did not recognize nor authorize.
Unresponsive Customer Service: Complaints highlighted difficulties in reaching Web Envy’s customer service. Consumers mentioned phone calls went unanswered, and emails sent did not receive a customer service response, making it challenging to resolve issues or gain clarification.
Scam Allegations: Complaints accuse Web Envy of being a fraud. Consumers expressed concerns that the company was attempting to solicit money through deceptive practices such as fake invoices and misleading information
On January 16, 2025, BBB sent correspondence via email and postal mail to several addresses listed for Web Envy requesting the business address this pattern of complaints. Additionally, BBB requested documentation of Web Envy's business registration anywhere in the United States.
After receiving no response from its initial correspondence on January 30, 2025, BBB sent a second correspondence via email to Web Envy.
As of February 6, 2025, Web Envy has not responded to any BBB correspondence in any medium.
BBB closed this case on February 6, 2025, as Failed to Respond - Failed to Address or Eliminate Pattern of Complaints.
***BBB cautions consumers before attempting to conduct business with Web Envy as BBB us unable to determine if this is a legitimate business entity. BBB encourages any consumers with future complaints as a result of a marketplace interaction with Web Envy to file their complaint at BBB.org.
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