Reviews
513 Customer Reviews
Review from Richard H
5 stars02/04/2025
Kayla was a delight. She's my special agent as long as I make it.
Trusted Senior Specialists, LLC Response
02/07/2025
Mr. *******, thank you for taking the time to provide us with your feedback. We truly appreciate it. We are glad that you would like Kayla to be your agent for the long term. Please do not hesitate to reach out to Kayla or our customer service team if you have any questions. We are always here to help.Review from Mary J
5 stars02/03/2025
Samera was so amazing at helping me find the exact right policy for my current needs. She was detail oriented and so knowledgeable and helpful. She made the process completely straightforward and easy. I would recommend her to anyone.Trusted Senior Specialists, LLC Response
02/07/2025
Thank you, Ms. ***** for taking the time to provide us with your feedback on your working experience with Samera regarding your insurance needs. We agree with you that Samera is very knowledgeable and a true professional. Thank you for your willingness to recommend her to others. Please do not hesitate to reach out to Samera or our customer service team. We are always available to assist you.Review from Davis H
5 stars01/31/2025
I had the recent pleasure of speaking with Samera today about enrolling in a ******** ********* program with ******** *******. Samera was very helpful and informative in explaining how the program works. She is very knowledgeable and made me feel very comfortable with my decision to sign up. Thank you so much! Davis ****Trusted Senior Specialists, LLC Response
02/03/2025
Mr. **** thank you so much for providing your feedback on your working experience with Samera. We are so happy to hear that she was able to assist you with your medical insurance needs. We agree that Samera is a professional and very knowledgeable and are glad you are comfortable with your decision. Please do not hesitate to reach out to Samera or our customer service team. We are here to assist you.Review from Delmy L
5 stars01/28/2025
Ms. **** me ayudo mucho y muy bien hace muy buen su trabajo. Muchas gracias!
He helped me a lot and does his job very well. Thank you so much!
Trusted Senior Specialists, LLC Response
02/03/2025
Gracias por tomar su tiempo para darnos su comentarios sobre su experience con Lina. Nos alegramos mucho que ella pudo ayudarlo. Si tienes alguna pregunta no dudes en ponerte en contacto con Lina o con nuestro departamento de servicios al cliente. Estamas aqui para ayudarle.Review from Linda M
4 stars01/28/2025
Kayla ******* was very helpful in signing me up with ******** *******. She answered my questions without hesitation as well as her kind personality.Trusted Senior Specialists, LLC Response
02/03/2025
Ms. *******, thank you for taking your time to provide us with your feedback. We truly appreciate your business and feedback. We are glad Kayla was able to assist you with your insurance needs and was able to answer all your questions. Please do not hesitate to reach out to Kayla or our customer service team. We are always here to help.Review from Dorothy L
5 stars01/28/2025
Awesome customer service and knowledgeable. Kayla made me feel respected and appreciated.Trusted Senior Specialists, LLC Response
02/03/2025
Thank you, Ms. **** for providing your feedback on your working experience with Kayla. We agree that she is very knowledgeable and professional. We are glad she made you feel respected and appreciated. Please do not hesitate to reach out to Kayla or our customer service team. We are here to assist you always.Review from Pathima O
5 stars01/27/2025
Mable was so so helpful and patient. She had a kind personality that didn’t rush me. She took time to explain things so I feel comfortable with signing up. I already recommended her to my friends.Review from Carlos M
5 stars01/24/2025
Ms. **** todo perfecto, amplia explicacion sobre el tema de Medicare. Muchas gracias
Ms. ****, everything was perfect, extensive explanation on the subject of Medicare. Thank you so much
Trusted Senior Specialists, LLC Response
01/28/2025
Mr. ****, gracias por sus comentarios sobre el servicio de Lina su experiencia laboral con Lina. Estamos contentos de que ella haya podido ayudarlo con sus necesidades de seguro medico. No dude en ponerse en contacto con Lina o con nuestro departamento de servicios al cliente si tiene alguna pregunta. Estamos aqui para servirle.Review from Olivia H
5 stars01/18/2025
Great service, 5 star rating Jo’el ******* and Melaney were excellent in serving and presenting information that was needed. Olivia *********Trusted Senior Specialists, LLC Response
01/21/2025
Thank you, Ms. *********, for your taking the time to provide us with your feedback. Thank you for the 5-star rating. We are so glad that we were able to serve and present the information you needed to your satisfaction. Please do not hesitate to reach out to us if you have any questions. It will be our pleasure to assist you.Review from Carlos C
5 stars01/17/2025
Loida ***** is very professional at what she does you can’t go wrong if anyone can help you it’s it’s gonna be her. I recommend her thanks Mrs. *****.Trusted Senior Specialists, LLC Response
01/21/2025
Thank you, Mr. ****** for taking the time to provide us with your feedback. We truly appreciate it. We agree that Loida is a true professional. Thank you for your willingness to recommend her. Please do not hesitate to reach out Loida or the customer service team, if you have any questions. We are always here to help!
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