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          Business Profile

          No License Required Financial Consultants

          Wesley "Million Dollar" Virgin

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in No License Required Financial Consultants.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/02/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            There were two unauthorized charges made to my credit card. I have requested a refund in writing via email 11/17/23. I provided the attached document to them and have received written confirmation from them multiple times from different people approving the refund and assuring me it is being processed. As of today, 1/2/24 there has been no refund given. I also called *********** and requested the refund again. "John" informed me that he will send the "highest priority" to the refund department manager named "Midge" and I should hear back in 1-2 days.

          • Initial Complaint

            12/26/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I invested $2K into this company with promises that my investment would double within 2-3 months on a monthly basis, indefinitely for the purpose of residual income. ie: $4K a month for life. The ads were to be on Facebook, who charged me about $75 per week plus another company for handling sales bookkeeping, etc. Costing about $1K within a couple of months, so now it's cost me approx $3K. After months of excuses of not making sales for his "20 word Genie Script", FB refused to do business with them anymore and kicked them off the site. Now, the company throws me into another venue that requires hours of online watching of other investors' videos, of which I do not have the time to do. Program is Monetization. I explained I'm in healthcare and work long hours and this is not what I invested in and will not work for me. I have been waiting every 2-3 weeks for a phone appt with a "developer" to help create videos for me but I still have to "watch" other investors videos and that's how everyone generates points before it generates any money. For months, I have been promised that "We will help you" but nothing ever materializes. When I finally get my appointment call, nothing is resolved. I just keep getting the run around. Supposedly, the company was to help the investors that invested in the FB program and "Monetization" doesn't work for them, to help create the video points on the back end, so money starts generating. This has not happened. Now I am being told that basically I'm lucky they are still working with me because the other program has a minimum of $10K investment. Now, enough is enough. I want my $2K back. This is fraudulent advertising and false business promises. I will not take no for an answer. This is a "bait and switch" scam. Wesley Virgin and company are scammers and should be held accountable. I am a first responder, work hard to create investment money and will take this to the Supreme Court if not resolved. I was not given a receipt.

          • Initial Complaint

            12/18/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            On 11/7/2023, I purchased Wesley Virgin’s Overnight Millionaire for $104.91 and Virgin’s “Genie Script” for $40.02, based on his claim of becoming a millionaire by using a script. Both were drafted from my bank account via ********* **** I received a call from a coach telling me I would need to invest $5000 in an online store. Yes, I have $5000 hard-earned dollars, but I’m not willing to chance it in an online store that proves no profits beforehand. This was a waste of time and money. I am 63 years old and cannot afford to throw money into the wind with no security that it will come back to me. I began contacting Wesley Virgin by email for a refund in November. On December 3rd, they said they would refund for the Overnight Millionaire, I argued that I was due a refund for Genie Script as well. I have not received a refund for either. I informed them I would file a complaint with the BBB. Attached is a copy of the Genie receipt with both receipt numbers, as well as a photo of my bank account exhibiting proof of payment via Virgin’s ********* *** account.  

          • Initial Complaint

            08/16/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            The program promised a money back guarantee within 30 days and is not standing by the promise. I have contacted the company 4 times for a refund and support staff stopped responding to my emails and request. I am will within the deadline to request my money back. I would like a full refund for my purchase.

          • Initial Complaint

            08/08/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            On 5-5-22 I purchased a program and immediately was texted by Ariella ***** to watch an hour long video. I watched and texted her once done. She had Tan call me within 5 minutes and he "sold" me the Done For You Services & YouTube Monetization programs ($2000 each). Both payments were done over the phone and NOT online. I received ONE call from each "coach" and Ariel (for the DFYS) told me I needed to pay $295 for an ad, or the program wouldn't work. I gave him my credit card number, over the phone, and that was it. I've never been given anything so I can access this website he "created". I've tried texting Ariella and texting, calling and emailing customer service over the last week and customer service finally responded today, 8-8-22. They have told me "that because it's been longer than 60 days, as stated on your online purchase, you are not entitled to a refund, but Wesley has agreed to refund 50%, because a lot of time and technical support has gone into setting up your website.". 30 minutes on one phone call with me doesn't constitute "a lot of time". I didn't purchase these items online and was not ever given a link to the "policy" (which customer service did attach in their email on 8-8-22), nor was I verbally told about a 60 day refund policy. I replied to customer service and told them that I would settle for a 75% refund, but because of their failure to communicate any thing has led me to now request the full $4,295 that I have paid them and that they quickly took from me.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Contact Information

          1707B Post Oak Blvd

          PO Box 640

          Houston, TX 77056-3801

          Visit Website
          (832) 834-4959

          Customer Complaints Summary

          19 total complaints in the last 3 years.

          4 complaints closed in the last 12 months.

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