Reviews

**************** representative was great. Answered all my questions very professionally

Thank you so much for your kind words, ******. We're so happy that you found our services helpful. Sincerely, American Debt Relief

They were great! Everything was taken care of easily and quickly! They even got the payments lower than expected and paid off earlier! Can't beat that!!

Hi, ****. We appreciate the kind words and are glad we could provide you with a positive experience! Sincerely, American Debt Relief

This company is terrible. Its been five months since I signed the contract with them and they have done nothing. And, they have more than $1,500 of my money in monthly payments and my debt is higher than when I signed on. Its only three creditors to be negotiated with and not one has been settled, nor have they contacted me for updates or returned my calls. if I had it to do all over again, I would NOT do business with this company.******* *. and ***** *.

*******, wed like to speak with you about your experience with American Debt Relief to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, American Debt Relief

Super nice employees help you understand it all. If there is a problem they fix it!

Thank you so much for your kind words, *******. We're so happy that you found our services helpful. Sincerely, American Debt Relief

This program is exactly what I needed. They take care of. Debtors so you won't have to. All you have to do is make sure you're money is there to be drafted. Giving a shout out to ***** for finishing up with a wonderful announcement of I finally finished 3 months early. *** Hoo ?? ?? ?? Thank you ??

Hi, *****. Thank you so much for leaving us a stellar review! Sincerely, American Debt Relief

I just have spoken with Will in the priority ***** He was so knowledgeable and professional! He went above and beyond his duties. He truly is an asset to your company, a perfect example of the perfect employee, he should commended for his abilities and should totally be recognized.Thankfully ***** *******

Hi, *****. Thanks for taking the time to share your positive experience. We truly appreciate it! Sincerely, American Debt Relief

*****. What an outstanding employee. PATIENT is the best word to describe her, patient! At the very beginning of the call she walked me through the steps so that I could log on to my account. Then she went through the basic information on the steps for what the company can do. During that process she inquired if I had any questions (which I did, & interrupted her frequently), clarifying information that I had noted incorrectly. I was hand writing ***************** waited because I told her writing everything what I was comfortable with. Her explanation of how an account is opened, money transfers & the date I chose for the transfer was informative. She told me what to do if a creditor calls me or sends me a letter threatening to sue during the negotiation process (providing a contact phone number). The actual negotiations that occur including timing & funds, four tips for transparency & impacts to my credit report were all discussed. ***** is a kind & friendly employee & should be recognized for her dedication to ADR. She needs a bump in pay (insert laughter here), a recognition, gift card, bonus, something. This is how great employees stay motivated. Show them you recognize them & care. Everyone needs to earn a little patience.These comments are items that ADR needs to further work on:1) Don't send texts to new clients telling them to start their journey by logging in to their portal when they pretty much don't even know what that is. Then, if they are able to, where are they really suppose to go once in there that makes sense to them? Maybe they heard something with the original person they talked to about having money moved after ADR set up an account but what does that mean now, where to go from there, what's going on in the portal?2) Don't send emails telling you to log in with the links provided (2 different ones) when neither of them work. This causes great ************************* of knowing if this is where you should be going.Txs *******

Hi, *******. Your feedback is highly appreciated. Thank you for the review! Sincerely, CreditAssociates

Lo recomiendo 100% la verdad fueron de mucha ayuda , siempre fueron amables y me ayudaron en todas y cada una de las preguntas que tuve muchas gracias

Thanks so much for your feedback, *****. Were so happy that you found our services helpful. Sincerely, American Debt Relief

It took me a few years, but I am all out of debt. They cut my monthly payments in half so I had to room to breath. Today I made my last payment and I am fully debt free. Thank you American Debt Relief.

Congratulations on getting out of debt, ***. We appreciate your choosing American Debt Relief to help you through this journey. Sincerely, American Debt Relief