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Business Profile

Garage Doors

Plano Overhead Garage Door

Reviews

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94 Customer Reviews

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  • Review from Ruth D

    5 stars

    01/13/2025

    We are very pleased with service received from Plano Overhead Garage Door. The service technician listened carefully and then restated my needs so I knew he understood the problems. He got everything reprogrammed and working. We have used them in the past and will call upon them in the future. Definitely recommend them.
  • Review from Silvia C

    5 stars

    01/09/2025

    If you HAVE any garage door needs or repairs this is the place to go. Called to schedule a repair on my garage doors. The appointment was made within 2 days. Service technician was polite, efficient, professional, informative, proactive with other concerns for the other garage doors that weren't being serviced. Pricing was appropriate. Customer ********************** can not be beat. Our technician was AWESOME!
  • Review from Rayford C

    5 stars

    12/17/2024

    Just had an annual service complete by ****. Very professional, timely, and provided great service to include a great overview of the work completed as well as some helpful pointers on maintenance that I can do throughout the year.
  • Review from Rick D

    5 stars

    10/29/2024

    We called Plano Overhead Garage Door after our really old garage door gave up. We were drawn to the company because of the wonderful ratings and reviews and Ill add to it. They sent ******* ***** to us same day. He was very friendly, informative and gave us a good estimate. Next day, **** ****** did the installation. There was never a doubt that hes a pro and knows his job. He was friendly, explained everything and was open to questions. He did an outstanding job. We would never hesitate to use this companys services again!
  • Review from Mary B

    5 stars

    10/21/2024

    Plano Overhead Garage Door came on 10/09/2024 to service my garage door as it would not close. The technician was very knowledgeable and personable. He fixed the door and did maintenance and it works great. He also gave me options of what needed to be done and did not. I will definitely will use them again when needed Thanks **** B
  • Review from Susan S

    5 stars

    10/08/2024

    Great company to work with from calling to schedule my appointment and notifying me when my technician was on his way via text message. They replaced the garage motor and spring as everything was over 20 years old. The tech went over everything with me what he did and explained since this was new technology compared to my old opener. I would highly recommend them if youre in need of a garage repair.
  • Review from Jennifer C

    5 stars

    09/20/2024

    Happily surprised with same day service. Got a text with the photo of the tech and their bio prior to arrival. **** was efficient and explained everything. I opted for a new motor vs repair since my opener was so old. Thanks for making this a good experience. Highly recommend. They do what they say and I can rest assured it was done right the first time.
  • Review from Josh M

    5 stars

    09/20/2024

    Ive used these guys for years on every house Ive been in. Always professional and do an excellent job with same day service. Cant beat it!
  • Review from Minica A

    5 stars

    09/17/2024

    I love working with Plano Overhead Garage door. They are ALWAYS nice, professional, and efficiency. It is not often that you find a company that does great work and they have great employees from customer ********************** to the technician. They make you feel like youre family and they go the extra mile. I would definitely recommend them to everyone.
  • Review from Sam T

    5 stars

    08/23/2024

    Same day service and done efficiently and professionally. I completely recommend this company for your overhead door repairs/replacement.

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