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          Business Profile

          Sports and Recreation

          Plano Sports Authority

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Sports and Recreation.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            11/08/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Plano Sports Authority (***) Attached below you will see the screen shots of the email i had to sent to ***** the *** menager and also on the phone call that she recorded she promised that she will get to the bottom of this matter and and call me back either with refund or apology but ever since May ****************************** any *** personnel ever since

          • Initial Complaint

            09/18/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            We would like to leave a team and have asked a coach to refund our money. He refuses. PSA says they can't help. The coach is saying he and the team agreed to kick us off the team but no funds are being returned. We want our money returned and we will agree to leave the team. The total is $119 for jersey (which we have not received) and $220 team fees.

          • Initial Complaint

            09/17/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I was at my son's soccer game at PSA 2 and they are utilizing one referee. Many parents cheering their kids on as I was. There was a missed handball call. I yelled handball. the referee then came over to me got very close to me, a black man and tossed me out of the game. I am pretty sure they were several other non Africa American parents that were equally as eager to see their sons play and making calls none of it disrespectful. Nor was I. For him to get very close to me and toss me from the game I believe to be racially charged or extremely poor judgment. I am the only parent here for my son. How can I be forced to leave my 9 year old? I think he should not be allowed to referee. I would like a response from the PSA asap.

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          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Contact Information

          6500 Preston Meadow Dr

          Plano, TX 75024-5259

          Get Directions
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          (972) 208-5437

          Customer Complaints Summary

          3 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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