Complaints

• Initial Complaint

  05/28/2024

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  In the begging of match I took my iPad to get the screen fixed. I was told its be fixed in a couple of days. I went back to pick it up. When I got home to charge sed tablet is did not turn on. So the following week on March 14 ************************************** warranty. They told be coke back on Friday. I return Friday they say there was a different issue with the tablet and theyd call me it was ready. A week passed and there was no call so I go back to the store. The young man there said the owner was personally working on it to come back in a couple of days. Since then they have given me the run around I call they dont answer the store permanently is closed I called text to all the numbers. Occasionally they would and call or text and give the run around. On April 29 I passed by the store and the owner/worker named *** told me they had to close the store down and showed me a iPad which I didnt know if it was mine we waited for it to change but it never turned on. He told me come back the next day (He gave me a new number of his)And he would give me my iPad. I went back the store is closed. So I text call no response. On may 16 Red finally answered the phone and told me to go the next day between 1 and 4 I go at 3:30 I e knocked no one answers I text him and he says someone will be there shortly to give me my iPad. Again the iPad is dead he says just charge it and it is working. It never turned on. I paid 206 in full and to no avail Im out my money and my iPad. Because when I took it in it worked just had a cracked screen.

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