Complaints

• Initial Complaint

  04/12/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  Was hired to trouble shooting a problem with a class 8 truck, Freightliner VIN#1hsctaprobj377169. This Freightliner air conditioning system was worked on at the Dealership and did not work once the owner picked up the truck. They were charged so much for the repairs and parts. She was not satisfied with the results. I met a man named ****** at our Jehovah witnesses Kingdom Hall and was hired through the owner to fix if possible and get it cooling like it should. I tookthe job with the intention of helping them out and helping ****** with his truck because of the association and the fact that we use Bible principles to help one another out as much as we can. I spent three saturdays trying to fix this problem on the truck. The first Saturday was nothing but trouble shoot the system, from checking for power to the compressor, to the high pressure switch and to the fan clutch solenoid. There was no power at the compressor, it was not coming on until I supplied power with my device. It came on and the compressor was not moving the Freon. At this time at about three oclock in the after noon I stoped and went home. Went back the next Saturday and replaced the compressor and had better results but now the comps was moving Freon but the fan solenoid was not coming on. I fully charged the system and pulled yet another vacuum on it to get it pumping Freon. This time I was there a full day 8 hours , went to get parts; the compressor, at this time. Other personal issues came into play like me getting sick with the flu and the passing of my mom. At this time, about a month later, I decided to bill her for the compressor and ***** and about four hours labor a total of 1121$. She had made reference that she was tired of just throwing money away trying to fix this problem with prior mechanic including the dealership. I tried calling and no answer even my text she wont answer. So know ** hoping with your help I can recover some of my own money I spent.

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