Reviews

A very deceptive company! Stay away no matter what they say. We were lied to, documents forged supposedly because the Ipad was freezing up. Contacted the company to cancel to no avail. Was never told we could cancel within 3 days. We never got to read the documents period.

The sales tactics they use is were they get you, they promise you. you are able to suspend it and not make payments on anything if you haven't been using it but they don't tell you you have to have the loan paid in full in order to do so. They promise you the use of cabins, but it takes them two years to fix the cabins, so they were unable to be used. On top of that, they talk about constant renovations being done, but to be honest, its no different than a trailer park. The bathrooms are almost always dirty and just look nasty as well. You would be better off staying away from this company and anyone linked to them. Just go to a state park, cause it will save you a ton of money in the long run. Also, tthey dont have any program or any sort of help if you are going through financial hardship and when you call to ask them about reselling or anything else, they will continue talk over you and wont let you get a word in. Overall, this is one of the worst financial decision I have ever made. I would rather it go to collections for the next 7 years and then continue to pay them, which might happen here in the near future.

We are extremely fed up with Ocean Canyon Resorts. The sales people were deceptive and totally lied to us when we joined. We were told that we would be able to stay at any Good Sam’s park listed in their book for "free". After trying to book at a Good Sam's RV park that was in the book for a trip to Texas, we were told that it wasn’t going to be “free”. ‘My husband does turnarounds for a living and we thought that this would be perfect for him when he has to travel for work. We found out that was a complete lie. The only discount we get is 10% off which is what we had with the Good Sam’s membership before we joined Ocean Canyon Resorts. We have only road through one of the parks to which it looked to be run down, not sure why we pay $695 in maintenance fees. We were told during the sale pitch thst it was a MEMBERSHIP not a TIMESHARE. We were told we could cancel anytime, but that was flat out lie. When we called to cancel our membership we were rudely informed that cancellations are not allowed per the contract and we are stuck paying $695 for the next 6 years. We were also told by their customer service department that we should have read the fine print in the contract, of course we didn't have time to read every word of all the pages during the high pressure sales pitch to which the salesman repeatedly reassured us we could cancel at any time! WE WANT OUT OF THIS CONTRACT!!!! This sales pitch was full of lies from the get go. Their customer service people are the rudest people to try and work with. Hope people can read this and not get suckered into something that sounds so good but turns out to be a complete nightmare!!!

We are very unhappy with ocean canyon resort. We were lied to and manipulated by our sells representative. We would like to get out of this contract. I have left messages and have not heard back. I have a page in my contract that wasn’t signed, according to my friend that is a judge , my contract can be terminated. Would love to speak with someone in charge.

I want to say that we worked with the Service Manager and solved the differences between Ocean Canyon Resort, and in mutually resolving the problem. All though we are not members anymore we want to wish Ocean Canyon Resort the best in their endeavors in their business. Thank you again service manager for resolving the problem.

I had some issues with my contract but after speaking with their customer service they resolved all my issues and make sure I was happy. She was very polite

We went to a sales pitch for Ocean Canyon Properties on June 19 Fathers, we ended up buying into a "Bronze " membership total cost 9970.00 They procured a Comenity bank credit card in my name and put the entire cost on it. so OCP got their money. The next weekend we booked 3 nights at Hideaway Ponds , one of their "Resorts" the place was horrendous . i feel that it is representative of their offerings and we decided we wanted out . I called the home office in Texarkana TX and voiced my concerns , I was bluntly told since I signed the contract 5 days prior to the call I was outside the 3 day cancellation window. Now I am stuck with a new credit card with a 9970.00 balance and an automatic renewable OCP contract with recurring maintenance fees of 595.00 for eternity. We want out . We took the bait and were met with instant regret.