Reviews

The worst thing about Crypto.com is that you cannot get any major bank or credit card company to send money to buy coins. They're hooked up to Foris **** to do their financial transactions and no bank will accept them because they pose a security risk. Please look at the reviews for Foris to understand the huge problem. The only way to buy Bitcoin is to go through ******. Why do they use Foris nobody can tell me. It's a horror story for now. Do your research before you use crypto.com.

Their subsidiary, Foris Dax Inc withdrew money from my account without authorization.

Crypto.com not with BBB and wants your personal information to scam people

I have always enjoyed using the crypto.com app. It was the first app I downloaded, and learned how to use and understand the workings of crypto currency. I have had some issues here and there, but for the most part customer service was able to take care of any issue I had fairly quickly.Until today I was topping up the **** card offered by crypto.com, and a notification popped up saying suspicious activity was detected, and froze my card.I messaged customer service and the representative was only able to tell me that the issue will be forwarded to a different department, and they will notify me as soon as they no something.I informed the representative that I use the crypto.com **** card for transportation, food, ordering items online, etc. With it frozen I'm not going to be able to do things I need to do everyday. There is no reason why it should take hours, days, etc to fix my card. All I did was top up my **** card and make a withdrawal at a ATM...What is suspicious about that???Someone please help me!

As usual they start off well in the beginning but then come to realise that trying to retrieve your money is much harder than given them your money while the fees are outlandishly high in the end you wind up losing most if not all of your money and almost never able to withdraw your money this place is a scam in my opinion, dont invest in crypto.com sadly, they couldve done great things with the company but greediness as usual destroys everything

"I met theresachin recovery group through a recommendation from my DCI brother-in-law. He had seen me go through thick and thin to get the funds snatched away in seconds by a lazy fraudulent "company", called Algoforex. He went through his police forensics and records until he came up with one final name, theresachin recovery group, who is the top-ranked in terms of feedback and reviews after tackling recovery cases. This was reassuring but I couldn't help holding a delay before I reached out to them, I emailed and call/whatsapp them on theresachin1212(AT)GMAIL(DOT)COM and WhatsApp: (PLUS)****************. We are talking about $854,550 at stake so to a 29-year-old, that was a lot of money. This just didn't seem possible. At least from my previous experiences. When I said I screamed when I received a bank notification of a deposit of $854,550 it's because I did. In case you are going through an issue concerning your funds maybe in crypto or cash fraud, just try them out and maybe your testimony will be someone else's redemption."

Would rate this company negative stars if I could. My father invested in this company, almost $80,000. They will not allow him access to the money, nor will they refund it unless he pays a penalty fee -which sounds an awful lot like extortion to me. The person at their customer service office said he was looking up the info I gave, but gave my name and number ?I never invested) as if he were reading off the caller ID since I called from my cell. When I called him out on it, he hung up the phone, The individual also gave a false name, had an Indian accent but claimed his name was ***************,I filed a complaint with my ************************ (Consumer Affairs), and also contacted the *** and filed a report. I encourage everyone else experiencing the same issues to do that in their respective states. They should be shut down and sued!!

I have been on their customer service chat for almost 5 hours. I can honestly say, Ive never had worse resolution to a simple problem than this experience. Do not use them for your crypto investments

On 2/1/24, I started buying bitcoin with the assistance of an acquaintance (*****************************, aka *****). ***** said the bitcoin was going to help us together in the future. I would send money from my checking account to CashApp, then to Bifrost Wallet. Between 2/1/24, and 4/16/24, I put in almost $12,000, and was able to earn $580,000 USD in my Bifrost Wallet. On 4/16/24, I attempted to withdraw funds from my Bifrost Wallet, and was informed that I owe $41,000 in taxes, and they were due in TWO WEEKS!! I was also told that if the $41,000 was not paid by 4/30/24, I would be charged a 1% late fee daily until the taxes are paid. I asked ***** about this, and she said, This was normal, and that I can get loans to pay off the taxes. ***** helped a little (maybe $4000), but I raised the rest, it took about two months. After the taxes were paid, I attempted to take the funds from my Bifrost Wallet, but was informed that I had built up $32,000 in late fees, and they had to be paid by 6/30/24, or more fees would be assessed. ***** suddenly stopped contacting me. I figure that I put in around $55,000 into this mess ($12,000 initially, $43,000 on loans/late fees). And ***** will not help me in getting the money to help pay the late fees. But even if I pay the late fees, what other fees will await me? I spoke to the **** and they say Bifrost Wallet (along with crypto.com) may be treating this like if one would withdraw funds from a 401K. Plus, the *** will tax the money earned in my Bifrost Wallet. Now I have these loans asking for their money (and interest), which I do not have. I was going to pay off the loans with the funds in my Bifrost Wallet. I have also informed the *** and FTC about this. I saw a few stories on the BBB website complaining about Bifrost Wallet and crypto.com, enticing me to send in my story.

This company should have 0 stars and be completely banned in the *************. They have locked me out of my account and they're not resolving the issue. Multiple chats with customer service have been unsuccessful. I'm coming a complaint with the *** as well as the ***** This is beyond ridiculous and unacceptable for any company to conduct their business in this manner. Buyer beware. Crypto.com is a scam!!!!