Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Loan Broker

Lendbase

Headquarters

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

8 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Mark W

    5 stars

    01/08/2025

    I recently had the pleasure of working with ***** and the team at Lendbase, and I can confidently say that their service is exemplary.Highlights:Helpful Expertise: *****, in particular, was incredibly helpful throughout the entire process, offering valuable insights and guidance.Effective Model: More lenders should consider following Lendbase's model. Their approach is structured, strategic, and highly effective.Comprehensive Case Preparation: Lendbase excels in helping businesses put together a compelling case for lenders. Their meticulous attention to detail ensures that you present the strongest possible application.Diverse Lender Portfolio: If you're a business in need of lending, Lendbase should be your go-to choice. They have access to numerous lenders, providing you with a range of options to secure the best possible terms.Overall, Lendbase stands out as a leader in the lending space, and I highly recommend their services to any business seeking financing.

    Lendbase Response

    01/09/2025

    ****, thank you. Thanks for taking the time to share the value you experienced with our team.
  • Review from Taylor L

    5 stars

    09/03/2024

    LendBase is as good as it gets when looking for financing options and solutions. Everyone on the team handles themselves as true professionals. Knowledgable, very communicative, honest, transparent, experienced, the list goes on and on. I cannot recommend them enough!

    Lendbase Response

    09/04/2024

    Thank you ******! We appreciate you and all your help in serving our clients over the years. We look forward to continued our growth ahead.
  • Review from Asyia C

    5 stars

    07/18/2024

    I have learned a lot from lendbase especially from ******* she help to guide me in the right direction regarding my paperwork. Very helpful, always ready to take calls even on the weekends. This deal had it twist and turns but we got through it with her experience.

    Lendbase Response

    07/19/2024

    Thank you for taking the time to share and allowing us the opportunity to be part of your journey!
  • Review from Josh T

    5 stars

    02/28/2024

    I'm an SBA lender and recently closed a loan that was referred to me by LendBase. The deal turned out to be far more complicated than all originally anticipated. Thanks to the communication and dedicated efforts of LendBase, we were able to navigate some very difficult challenges and get the loan closed! SBA lending is seldom straightforward, its nice to have a partner that is ******* in their communication throughout the process and works diligently to find solutions to problems when they arise.

    Lendbase Response

    02/29/2024

    Thank you ****! It takes a team to close these deals. Thank you for your help and support! Looking forward to getting more deals done and helping borrowers win!
  • Review from Chandler R

    1 star

    06/17/2023

    **** upfront. They might be possibly be the worst communicators Ive ever worked with. Gave no updates and provided the worst term sheet ive seen in my entire career on the 10th day so they wouldnt have to refund me. Ended up calling credit unions myself and found terms that were 3x better. They refused to refund any portion of my retainer. Theyre just not good at their job and are doing bad business. Its on me for going with a firm that charges up front. Any good brokerage will only take pay if you succeed. Go read the countless entries about them on bigger pockets and see for yourself.

    Lendbase Response

    06/19/2023

    I'm really sorry you had a poor experience with our team. I reviewed the notes and it does show we delivered options for financing to the loan officer who referred you to ** within the performance promise period. I also show a note that the seller financing terms were a challenge surrounding your loan request. There are several updates on your file in our CRM but I show that our main point of contact was the loan officer that introduced you to LENDBASE. I see you hired ** on 08/4/2022. Our agreements are in place for 365 days and we would be happy to pivot to a new request and work directly with you if there is another project you are working on.
  • Review from Beatrix W

    5 stars

    03/31/2023

    The experience and result was a great success!My partners and I are in the process of opening a bar in ***** and we had an exceptionally difficult time finding a lender. We all have great credit but no collateral, so we were looking for an SBA loan. We must've reached out to 15 different banks, sent them all our metrics and other materials for the business we prepared and no luck. I stumbled on LendBase by mistake via meeting a commercial realtor at a local business gathering and she put me in contact with their office. We were beginning to become desperate after so many denials (very few lenders will fund hospitality based businesses) and although I was quite nervous about paying their fee we moved forward since we were pretty much out of other options. I see sometimes people leave negative comments because of their upfront fee but I understand that businesses need to be paid for their work and I don't think it's that big of a deal. They were very helpful and the guy we worked with kept us informed as he was reaching out to various lenders on our behalf. The lender we were finally paired with is a bank out of ********* and we definitely never would have found them if we hadn't met LendBase. I would recommend anyone who needs the extra assistance with their financing struggles to reach out to LendBase.

    Lendbase Response

    04/03/2023

    Thank you. We are grateful you took the time to share your experience with our team and others. We really appreciate this feedback. Our team thrives to provide experiences just like this. Thank you!
  • Review from Jay S

    5 stars

    03/30/2023

    I have thoroughly enjoyed working with the Lendbase team over the last year. They are very professional and quick in their responses which make for efficient communication and a seamless process. I look forward to continue working with this group.

    Lendbase Response

    03/31/2023

    Thank you. We are looking forward to many good years ahead.
  • Review from Dwinita T

    5 stars

    02/23/2022

    ******* was the consummate professional and led a complex loan acquisition and logistics process beautifully. She worked diligently to keep communications between the client and lender on track and saw the process through; all the way to closing. She was an extraordinary asset to this process. I am grateful.

    Lendbase Response

    02/24/2022

    Thank you for taking a moment to share. We are glad you had a great experience with our team. Congrats on your new building!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.