Reviews
63 Customer Reviews
Review from Peter W
2 stars12/02/2024
Going solar with Kin Home was the worst financial error I have made in my over 70 years of life. First, the salesman promised that a tree would be trimmed for no cost to us, but the company never heard about it. However, after A LOT of calls, texts, and emails the company finally had the tree trimmed. Second, to date we cannot get a straight answer as to if when our electrical use is greater than our solar generation do we owe the electrical company the difference. The salesperson did say that we would get a credit for any solar generated electricity over our use, Kin Home told us to contact our electrical company and our electrical company told us to contact Kin Home. Third, they messed with our electrical panel and I wanted to know what was done to it. I was told someone would get back to me ****. That was 2 weeks ago and when I called a 2nd time I was essentially. told "Don't call us, we'll call you". Don't sign with the salesperson there. Give yourself several days to review it. Before signing with them have a lawyer look over the contract - which by the way you only have 3 days to legally withdraw from after signing.Review from Joel P
1 star11/29/2024
I was quoted 4-6 weeks for an installation in my area from beginning of construction to final inspection through the electric provider. Well, it has been nearly 20 weeks, and still no word on what is taking this long. I have spoken with the company every two weeks at the latest, always requesting and being told I would get a call from the project manager within a few days. I have done this cycle 5 times and have not received one phone call or one answer as to what the hold up is. They were great from initial contact to the physical install on the roof, but tying into the existing electric system, inspections, and general customer service is absolutely c***Review from Michael S
5 stars11/27/2024
Been very good to work with! The local electric company has made it a longer journey than it had to be but ****** was great getting me answers and all the people that came to my house. Now, been in contact with Bri, and she has been just incredible to work with and getting me finally able to use me solar. Bri gets an A plus and just so pleasant and nice. Thanks to her and ****** and all Kin.Review from Jeffrey G
5 stars11/27/2024
Ive had my Solor going now for about a month. Im loving it so far. Had my first electric bill from the power company and it was $18.00. Gotta love that. Miss ****** *. Was my contact thru the entire process. It was definitely a process. She was so very helpful and kind!! She really made me feel at ease and was able to make things happen in a timely manner. She always answered my questions and if she didnt know right then she most definitely got right back to me with in a day. Miss ****** is very easy to talk with heck we ended up talking for like an hour about our families. It was awesome. Thanks for everything Miss ******, youre amazingly awesome!!!!! Ive been recommending kin homes too every one.Review from Michael M
5 stars11/27/2024
Kin Home has been great to work with, especially *****. She has been our project coordinator and has been extremely supportive and helpful throughout the process! We had a couple of speed bumps with permits but she was able to work with us and keep the project moving! Our system has been on for 2 months now and she has been such a big help with teaching us how to use the new technology and has stayed in touch with us when needed!Review from Serghei G
5 stars11/27/2024
Kin solar made the project fast and reliable. They are professionals who know their job well. Its been over 6 months and all food. Thank you ***** ****** for your support!!!Review from Brianne F
5 stars11/27/2024
Great experience with Kin Home! Throughout the process ***** was a huge help to us and we are grateful!Review from Mark S
5 stars11/26/2024
Kin Home was pleasure to work with from the very beginning,starting with quoting procces to the completion of installation that was done in one day. Kin Project manager ***** kept us well informed from the start of the project to final connection phase going Solar live. Installers, electricians were very professional,friendly and happy to answer questions during installation process. Satisfied customer, ******* ****Review from Kenneth G
5 stars11/25/2024
Easy to work with! Efficient and installation was done same day.Review from Ann Marie D
1 star11/25/2024
No problem with the service. Salesperson led us to believe that if we sold the house, new owner would take over payment. Now I need to move and find out this is rarely the case! What an expensive mistake. Wanna buy them back??
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