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          Business Profile

          Online Retailer

          NeoBod Pro

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Retailer.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            10/19/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I first noticed a $19.99 charge by NEOBOD on my credit card. I honestly thought it was a one time thing that I just forgot about so I just left it. A couple months later I saw it again. I tried to look it up but didn’t really find out much, again leaving it. It wasn’t until I saw it again while getting an alert for a similar company handle & looked into every months statement. I have over a year of charges and there is no way to contact the company. Like everyone else, I don’t have the app, have never had the app, never even searched or looked up the app and I certainly didn’t subscribe! I have no idea how they got my card information but when researching, I found a connection to Google Pay; I have removed my card information on Google Pay. I am out thousands with no way to recover those charges.

          • Initial Complaint

            09/11/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I was charged $19.99 from a company called NEOBODPROONLINE on 9-11-2024. I have never heard of this company before and never have purchased anything from them either. I never gave them permission to charge my card for $19.99. I called the number on the website and was told by a lady named Sarah that my membership, which I never purchased, would be cancelled and my money would be returned. I surely hope that is the case. If not, what may be my recourse for this being cancelled, my money being returned and this not to continue each month?

          • Initial Complaint

            09/05/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I have been charged for a subscription to this company but I have never signed up for it nor have I ever seen their website

          • Initial Complaint

            06/22/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            A transaction in the amount of$19.99, posted to my account 6/16/2024 from a company named NEOBODONLINE. Contact $ ###-###-####. I called the number an got customer service. I stated that I did not authorize this. The woman asked if i wanted to cancel my subscription. I said cancel it, i did not authorize it. I was told it would be refunded. On 6/15/2024 another debit in the amount of $19.96 from MYJVITALIFE. Called but they are only available week days. PHONE # ###-###-#### On 6/19/2024, a transaction in the amount of$19.97 for ONLINE-ELITE-DEALS # ************. ON 6/17/2024 $19.96 for QUICKONLINEOUTLETHUB. # ###-###-####.

          • Initial Complaint

            04/21/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I have been notified by my bank/debit card fraud alert of a suspicious activity on 04/19/24 in the amount of $19.99 regarding neobodpro.com. I contacted my bank and informed them I did not know this company/product nor did I authorize any payment to this unknown company. My bank informed me that my account has been accessed to the amount of $19.99 monthly for the past year. I sincerely would like my account to be restored in full and that the fraudulent activity be punished. ***** ******

          • Initial Complaint

            02/09/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            A business called Health-Fit-App has the same address as NEOBODPRO.com. They are charging my credit card monthly for services I have not requested or agreed to. I have never heard of HealthFit and don’t know how they got my billing information. I want them to stop illegally billing my CC.

          • Initial Complaint

            01/04/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            For six months this company has charged my PayPal account for two transactions of 19.99 each. I've tried to contacting them, to be placed on hold for an endless amount of time. Basically this is a scam and I would appreciate my money be refunded to me.

          • Initial Complaint

            12/31/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            This company is charging my account 19.99 haven't checked how many times yet.. I have never heard of this company and definitely never ordered anything from them.

          • Initial Complaint

            10/10/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            This company has been taking 19.90 from my PayPal Master Card since December 2022. I did not realize they were taking it out till I paid off my master card and the charge appeared the next month. I paid it the first month after I paid the account off thinking it was something that came in after I paid it off and then it appeared the next month again. I contacted the company and they said they would only refund 3 months that I had paid. This is unacceptable. They did refund the payment they took for October 2023 only. I did not order, nor did I receive anything from this company. They need to refund me 199.90 for the money they took from me. This would satisfy what they took from me. My belief is they are scamming people. I am 71 years old and I don't need or desire an exercise app or whatever it is they are trying to sell. Thanks ***** **** ###-###-####

          • Initial Complaint

            08/07/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I NEVER ordered anything from this company.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 8

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          1735 W Green Valley Ln

          St George, UT 84770-6866

          (855) 933-2319

          Customer Complaints Summary

          96 total complaints in the last 3 years.

          8 complaints closed in the last 12 months.

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