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          Business Profile

          Solar Energy Contractors

          Mynt Solar Co

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Solar Energy Contractors.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            07/05/2024

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            I received a proposal from Mynt Solar in November 2023. No contract was ever signed. No approval was ever given by the city power company to do an install. I applied for and was approved for a loan to purchase the system once installed. They had the dishonesty to draw on that loan for half the amount of my proposal only on January 15 2024 for $16,050.00. February 8th I received an email from Bailey saying they were still working with Hyrum City Power. So that draw on the loan should be illegal. I have tried phone calls etc. after March of 2024 no answers. Then in June 2024 8 find out from Bailey L***** and Jeff S*** that they no longer work for Mynt Solar. Their main number and the number for Skye go straight to voicemail. I have texted Brandon C***** with no response. I called once and he texted me that he would call me later. Nothing. I have filed a complaint with the Utah Department of Occupational and Professional Licensing. When I spoke with DOPL. They suggested I file a complaint immediately and not hesitate. I thought I did enough homework to avoid getting scammed. I guess I missed something somewhere along the way.

          • Initial Complaint

            07/03/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            We contracted with Mynt to have solar installed in Los Angeles around Nov of 2023 (They cover Utah, Neveda, and California). They partially installed our solar, and then starting May of 2024, they dropped off the face off the earth. No phone calls are being answered or returned, no email are being answered. I don't know if they went bankrupt and I must file a claim, or if they intend to just drop people cold without finishing their work. This is my last move before I seek litigation.

          • Initial Complaint

            06/18/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Mynt installed our solar panels and within a year, the Enphase Envoy quit working, which monitors the solar panel output. Mynt sent someone and they confirmed it was defective and was within the warranty period. They ordered a new unit from Enphase. Enphase confirmed that they delivered it to Mynt withing the month but Mynt still has not installed the replacement unit. I have emailed them several times and called several times and they have been completely silent. It has been four months since it was delivered to Mynt.

          • Initial Complaint

            06/11/2024

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            I paid 20K for a solar install that was never completed, and now I’m stuck with a loan for 20K. They went completely radio silent, and will now answer the phone or email. They made promises to come back and finish the install, promised to send a $500 promotional gift card, and get me set up on a monitoring system. None of these items have been delivered.

          • Initial Complaint

            06/04/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            The solar energy generation system installed by Mynt Solar does not produce energy.

          • Initial Complaint

            05/31/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I engaged in a solar installation contract with Mynt on 12/31/2022. Mynt did a site inspection in a timely manner, but solar has still not been installed. Recently, they completely stopped answering my emails, phone calls, linkedIn messages. I paid a $1,000 deposit to Mynt on 01/09/23 and they are now holding this money without performing services as promised, and are not responding to my requests for updates, for help, or for my money back. I can see they are reading my messages but not responding. They've essentially stolen $1,000 from me.

          • Initial Complaint

            05/23/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            My System was installed less than a year ago. I have a panel that is not working. The contract states that they will answer my warranty requests within 48 hours but I have been emailing for months and no one has reached out. The manufacturer of the system’s parts (Enphase) has also been trying to reach the company without any luck.

          • Initial Complaint

            04/03/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I've spent over $50000 dollars with them to get solar installed and they have gone completely radio silent Bailey doesn't answer her phone or emails and Skyler's phone goes straight to voicemail.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 8

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          154 E 660 S

          Vineyard, UT 84059-5515

          Visit Website
          (801) 682-1724

          Customer Complaints Summary

          8 total complaints in the last 3 years.

          8 complaints closed in the last 12 months.

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