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Business Profile

Car Dealers

Mars European

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Dealers.

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3 Customer Reviews

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  • Review from Paul G

    1 star

    12/05/2024

    They do not care about anybody but themselves. To call that place a dealership is a joke. The owner "Za" AKA that's not his real name and will make false identities to make you feel like you're talking to different people when it is just him the whole time. All the vehicles that I drove were on their last legs. Upon research have found multiple people to have the similar issues with their vehicles stating that the car needed serious mechanical work I would not tell my worst enemy to shop their and can't believe people would. Simple research would show how much of a ***** the owner is.
  • Review from Jaiden M

    1 star

    10/08/2024

    The worst car buying experience I've had and Ive worked for a dealership for a few years and purchased 20+ cars in the past 6 years. (supposed to be 0 stars but not possible:/) **** is the worst sales (and owner I think) men who does not give a single care about any customer. Thankfully Za ( also owner I was told) has been kind enough to try and pick up some of the slack.They gave me a warranty for 30 days. The car started having pretty severe issues after driving just 1/4 mile away from the dealer ship (I checked haha) They were not willing to fix it on site and took a lot of persuasion to get them to see that there was clearly a flashing check engine along with visible issues in the engine bay. After doing a half attempt fix they sent me home and would not answer any calls or text. I have been trying to resolve the issues with them now for just over a month and it has been absolutely h*** trying to work with them and to cover literally anything.after all they did finally help me..... kind of. They did not re install 90% of the parts that they took off to fix the issue. I now have some pretty major parts not being secured with the necessary hardware, brackets, mounts, etc.They did let me have a loaner car but **** informed me I put to many miles on it when all I did was drive it from there dealer ship, to my house, and then back to then to get my car. All while they had my car they went through half a tank and claim they only went 50 miles.I am not the type to go out of my way and complain but these guys have made promise after promise and never upheld anything they had ever said. I have had terrible communication from them and I have been trying to resolve this for the last 2 months.If anyone would like pictures/screenshots or to hear my true and full experience with this dealer ship feel free to reach out. I can think of a handful of others who have all had very similar situations with this "incredible" dealership.
  • Review from Mike H

    5 stars

    05/01/2023

    Great customer service from the sales men za and ******* showed me around helped me look for a car in my price budget and talked me over and was interested in actually what I was looking for and needed nothing extra and did not have a pushy agenda which I think was hard to find. Though I didint find what I was looking for he definitely helped out and wasnt trying to throw something at me when it wasnt completely necessary thanks ******* and za Im sure to visit again

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